*** Official Ubiquiti Discussion Thread ***

Have you tried resetting them to factory settings and setting them up again?

Could be a bug causing the AP to get confused, overheat and slow down.

Update firmware and a reset works for a lot of hardware.

Yeah I did, but I’ve had to reboot them twice this week already so they need to go. They’re running the latest firmware, but BT haven’t updated it since 2022.

We both work from home so it *needs* to be stable.
 
Can you run a cable externally (like behind a drain pipe) to get up to the loft?

If so, mount the AP on the upper floor which is a more ideal location anyway.
 
Our house is 185m2 but I also need coverage in the rear garden and driveway. If I were to get a Unifi Express 7, is there anything I can add to it to extend the coverage that isn’t a ceiling-mounted AP?
(Or wait for the Wifi 7 version at some point)

Needs PoE for power, but can operate as a mesh i.e. without wired backhaul - wall mountable or fine standing on a desk
 
Yeah I did, but I’ve had to reboot them twice this week already so they need to go. They’re running the latest firmware, but BT haven’t updated it since 2022.

We both work from home so it *needs* to be stable.
I see you don't want ceiling mounted APs but AFAIK, wifi works best when it's placed high up.

You might be able to get Ethernet over Power units that break out across the house to wall sockets but nothing beats a good CAT LAN cable and a strong AP placed high up.

What about a U7 Wall unit powered by POE?
 
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Hey,

My BT WholeHome WiFi discs are dying, so I need to replace them ASAP. I had a single Unifi AP installed in our previous house, and it was absolutely bombproof. Loved it.

I don’t think I can install any APs in our new house because we’ve just had LVT flooring installed so we can’t lift the floorboards.

Our house is 185m2 but I also need coverage in the rear garden and driveway. If I were to get a Unifi Express 7, is there anything I can add to it to extend the coverage that isn’t a ceiling-mounted AP?

On the routing side, do I need anything else apart from the Express 7?
Personally, bite the bullet and get creative with the cabling.. you want stability and no doubt speed, and wired backhaul between accesspoints that are well placed is the only 'real' answer..

Most houses have an internal soil stack from loft to ground floor, there is usually space around it to drop cables down, so you can often get your internet modem/router connected to the loft, then the world is your oyster, you can run cables to upstairs ceiling mounted APs and out via the soffits to outdoor APs.
The other alternative is I drilled from my incoming internet location back outside, up the back of the drain pipe and into the loft..
Another alternative is drilling out, running cable (weatherproof) around the periphery (buried in the ground next to the house) and back in somewhere..
Done well, it'll be practically invisible.

However, if you have no choice, yes, an Express 7 can be used with the dedicated mesh APs like the U6-MESH or even use a U7-Pro-Wall with Mesh enabled and that has a desktop stand for ultimate WAF appeal.
The Express 7 is a gateway/router/wifi all in one, so no other equipment needed.
 
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Honestly, I looked at the U7 range and decided to stick with the tried and tested U6 Pro.

Don't really care for what WiFi 7 provides... I've heard WiFi 8 is the big one, as it supposedly allows clients to connect to multiple APs, so handoffs should be far more seamless, etc. That sounds way more useful than what is otherwise basically spec upgrades for new shiny thing.
 
Honestly, I looked at the U7 range and decided to stick with the tried and tested U6 Pro.

Don't really care for what WiFi 7 provides... I've heard WiFi 8 is the big one, as it supposedly allows clients to connect to multiple APs, so handoffs should be far more seamless, etc. That sounds way more useful than what is otherwise basically spec upgrades for new shiny thing.
My biggest complaint is client roaming, I'll be sat with my phone struggling with it's connection to the U6 Pro upstairs when I'm 1m away from the U6 Mesh.
 
My biggest complaint is client roaming, I'll be sat with my phone struggling with it's connection to the U6 Pro upstairs when I'm 1m away from the U6 Mesh.
Presumably you've tried the various roaming options (BSS Transition, 802.11r Fast Roaming), as well as changing individual AP transmit power (pro tip: High isn't always the best option) and applying a Minimum RSSI level?
 
My biggest complaint is client roaming, I'll be sat with my phone struggling with it's connection to the U6 Pro upstairs when I'm 1m away from the U6 Mesh.


Client roaming is done by the client, as Armageus mention, we can look to assist this.

The following WLPC video had some interesting results.

 
Honestly, I looked at the U7 range and decided to stick with the tried and tested U6 Pro.

Don't really care for what WiFi 7 provides... I've heard WiFi 8 is the big one, as it supposedly allows clients to connect to multiple APs, so handoffs should be far more seamless, etc. That sounds way more useful than what is otherwise basically spec upgrades for new shiny thing.
AFAIK, Wifi 7 hasn't been formalised yet so anything claiming to be Wifi 7 isn't actually formally certified full-fat and proper Wifi 7 so going for Wifi 6 isn't an issue really.

I'd also go for APs with more MIMO as that often makes a bigger difference to performance, again, AFAIK.
 
My biggest complaint is client roaming, I'll be sat with my phone struggling with it's connection to the U6 Pro upstairs when I'm 1m away from the U6 Mesh.

Right, you do need to adjust the transmit power down somewhat to ensure a client isn't trying to stay on a distant connection. I've read up on that before I entered this ecosystem.
 
TL'DR; first UNiFI RMA experience, very impressed.

I ordered a Pro Aggregation switch last week which arrived on Friday. I set it all up, it was working well but the fan noise was a bit weird. Almost as if you mount a PC fan and it's slightly vibrating against the case. I do have another largish switch from UniFi and it didn't make the same noise. I started the RMA process on Sunday. I only put in a short description and attached a sound clip. TBH it was hard to tell when recording, but you could definitely notice it in person.

The RMA was approved on Monday, I shipped it the same say. It arrived on Tuesday, and today they sent an email to say they're shipping a new switch out to me. Pretty impressed, I expected some resistance, or a longer process. It's the first time I've used their RMA process and I've been very impressed with the turnaround time.
 
Can you run a cable externally (like behind a drain pipe) to get up to the loft?

If so, mount the AP on the upper floor which is a more ideal location anyway.

It’s not impossible to run the cable up the side of the house, but I have no idea how I’d install the AP upstairs without lifting the floorboards. DIY is absolutely not a skill I possess though.

I’m sure one AP upstairs wouldn’t be enough for the whole house + garden + driveway.

(Or wait for the Wifi 7 version at some point)

Needs PoE for power, but can operate as a mesh i.e. without wired backhaul - wall mountable or fine standing on a desk

Thanks! Ideally I’d like the WiFi 7 version l, just because, but realistically these crap Wi-Fi 5 discs have been fine for what I do.

I see you don't want ceiling mounted APs but AFAIK, wifi works best when it's placed high up.

You might be able to get Ethernet over Power units that break out across the house to wall sockets but nothing beats a good CAT LAN cable and a strong AP placed high up.

What about a U7 Wall unit powered by POE?

That wall unit looks very interesting. Only problem is that I don’t know how I’d connect to another one on the other side of the house without running a very long Ethernet cable. Probably not impossible, but it won’t look great.

Personally, bite the bullet and get creative with the cabling.. you want stability and no doubt speed, and wired backhaul between accesspoints that are well placed is the only 'real' answer..

Most houses have an internal soil stack from loft to ground floor, there is usually space around it to drop cables down, so you can often get your internet modem/router connected to the loft, then the world is your oyster, you can run cables to upstairs ceiling mounted APs and out via the soffits to outdoor APs.
The other alternative is I drilled from my incoming internet location back outside, up the back of the drain pipe and into the loft..
Another alternative is drilling out, running cable (weatherproof) around the periphery (buried in the ground next to the house) and back in somewhere..
Done well, it'll be practically invisible.

However, if you have no choice, yes, an Express 7 can be used with the dedicated mesh APs like the U6-MESH or even use a U7-Pro-Wall with Mesh enabled and that has a desktop stand for ultimate WAF appeal.
The Express 7 is a gateway/router/wifi all in one, so no other equipment needed.

Thanks! I had no idea about the soil stack. I’ll take a look in the loft, but I really don’t remember seeing one.

If the U7-Pro-Wall has a dedicated backhaul channel, that might be good enough.
 
It’s not impossible to run the cable up the side of the house, but I have no idea how I’d install the AP upstairs without lifting the floorboards. DIY is absolutely not a skill I possess though.
You wouldn't need to lift floors if you went up to the loft and mounted it on the upper floor celling. That is the advantage of going externally.
I’m sure one AP upstairs wouldn’t be enough for the whole house + garden + driveway.
Probably not but it ultimately depends on how big your house it and how it was constructed. You may get some coverage in the immediate vicinity. My EV charger which is on my detached garage can connect to my central AP on my landing ceiling. I've put an AP in the garage so it doesn't now but it can.
 
I used to like you.
Haha. We’re all electric here now, I’ve got no gas either.

When your total energy bill for April including all your travel comes in at -£107.20, you quickly realise all these newfangled ‘green’ stuff is not so bad. You did read that correctly, Octopus energy paid me £107 last month.
 
That wall unit looks very interesting. Only problem is that I don’t know how I’d connect to another one on the other side of the house without running a very long Ethernet cable. Probably not impossible, but it won’t look great.

You could possibly run Ethernet over power where you don't want cables but in that situation, you'd just use a single ethernet over power breakout access point.

I prefer a good old CAT cable but even I agree that running cables is often unsightly.
 
You could possibly run Ethernet over power where you don't want cables but in that situation, you'd just use a single ethernet over power breakout access point.

I prefer a good old CAT cable but even I agree that running cables is often unsightly.

Won’t the throughput be very low?
 
Won’t the throughput be very low?
It depends on the implementation.

Yes, EOP is slower than pure CAT cables but it’s fine for most people’s use case.

I wouldn’t do competitive online gaming using EOP but I would use it for most other use cases.

If the copper in your house is corroded, it can hamper performance but this is not expertise and only my experience of using it and nothing more.

I have far more experience using wifi repeaters and those can suck an egg IMHO.

Having said that, anyone who makes matter of fact claims because their experience was good/bad is a fool and it doesn’t represent the statistical use case across millions of people.
 
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