OMG WTF - tech support

MNuTz

MNuTz

MNuTz

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Jesus christ there are some thick companies out there!!!

Im trying to get In Memoriam setup properly on my PC. It installed fine and im only having problems creating a login as i just get some error about conenction problems!

however, searching Ubisofts tech support for the game i came across this:

absolute stupidity

We recommend that you turn of you firewall entirely when playin In Memoriam.
If that is not acceptable you may try opening only for port 80. For information on how to open ports in your router/firewall please consult your router/firewall manual or contact the manufacturer. If opening for port 180 doesn't solve the internet issue you must turn of the firewall entirely.
Click to expand...

You have to be online to be able to play the game!! I cant believe that they are advising people to turn off their security!!
 
Lanz said:
So erm, have you tried turning it off?
Click to expand...

I am not going to turn off my firewall to play an ONLINE game that makes hours feel like minutes and can take a week to finish! My PC would be hacked well before i got half way through.

I know its not the firewall or antivirus because im using the exact same setup from the last time i played the game.

The game is a few years old now so im trying to find out whether they even have the reg servers still up and running as ive tried to login with my g/fs account (which has never been uninstalled) and cant get in with that either!

My main point is that they are telling people to go online with no firewall protection as there are people out there that dont know any better!
 
MNuTz said:
I am not going to turn off my firewall to play an ONLINE game that makes hours feel like minutes and can take a week to finish! My PC would be hacked well before i got half way through.
Click to expand...

funniest thing ive ever heard. and what bs tbh.

itll be fine.
 
MNuTz said:
I am not going to turn off my firewall to play an ONLINE game that makes hours feel like minutes and can take a week to finish! My PC would be hacked well before i got half way through.
Click to expand...

Well honestly, Ive never used a firewall and ive never used any type of anti virus and ive never and i mean never had a problem :P
 
If you have a well patched machine then it is true that the chances of anything bad happening as a result of leaving the firewall off while playing is pretty low - I don't know what makes you think your computer will be "hacked in no time".

On the other hand I agree that it's bad practice to advise people to turn off a firewall except as a temporary measure to find out if it's causing the problem. Since they did give you alternative advice involving opening just one port, what's the problem?
 
Agree with Pink Pig.

Playing CS with my firewall enabled used to cause loads of problems in-game for me.
For the last couple of years I've been disabling it + AV software and I haven't had a single problem.

Although I do think it is bad practise for a company to advise people to turn it off.
 
They advise you to turn it off because then you can say for definate if its your firewall, once you know that, you can then go about setting it up properly so it does work. Probably 90% of online game support FAQs no doubt recommend the same thing when people are having problems. And like someone said, if you keep your windows upto date, you wont get anyone hacking you. Firewall/secuirity/virus companies make so much money spreading BS information, its all scare-mongering.
 
I have tried with firewall off for 2 mins but its made no difference, same with AntiVirus.

I am aware that updates make it harder to access my PC but i have some confidential info on my PC and cant take the risk of someone getting in!

The only times ive ever had trouble with my firewall was with the new SWG demo and some games crash when trying to go online. Thats just a case of then giving access to the program and then no worries.

I havent got a problem because i know my way around a PC, however my concern is for people who buy prebuilt PCs who dont know the mouse from the scanner! They wouldnt know the problems that could arise from having your firewall turned off and i doubt they would know enough to make sure that their OS is up-to-date.
 
chances are theyre like dell, employ cheap labour workers, shove them in front of a pc where they read what it says on the screen, your best checking the forums if the company has one
 
I disable mine when i play cod2.. although Zone alarm is the worst program I've ever seen apart from Winfox for my gfx card which strains your eyes with all the colours :/
 
I've not used a firewall in about 4 years now and I've not had one problem... ever. Just make sure you've got all the windows updates as they're released and you'll be fine.

The chances of someone "hacking," or wanting to hack your machine whilst the only thing running is a game are very very slim.
 
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I see some people have been well brainwashed about viruses here. Only protection my PC has is Spybot and Ad-ware and that's all I had for well over 2 years and my computer haven't blown up yet.
 
Yep your right, virus protection was mostly invented for the stupid pc user. The kind of person that accepts random exe files from MSN or downloads attachments from emails that they dont no.

Ive not had a firewall/virus scanner for years... never had a problem.
 
danyulland said:
Yep your right, virus protection was mostly invented for the stupid pc user. The kind of person that accepts random exe files from MSN or downloads attachments from emails that they dont no.

Ive not had a firewall/virus scanner for years... never had a problem.
Click to expand...

Ditto. Just use Windows Firewall this end. Luckily I'm NOT stupid and dont install things like omgthisisawesomepornanditsfreelol.exe
 
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