Order 2 tyres, 4 turn up

@ultrasonic

Okay, the "let's say" was hypothetical, if you look at my OP, you will see I wanted to know where I stood on the matter.

Second quote states "That is what my plan was". Notice the what part? It's past tense.

My initial reaction was "wow cool, free tyres", then I though about it some more.

I have never once actually said in this thread that I am going to keep the tyres, not have I said I am going to send them back. :rolleyes:

Dude chill, i'm not trying to make out your a serial killer or anything, I just commented on your intentions as they had been communicated to us by you at the time of my comment.

I'm glad you've changed your plan, the are many out there that wouldn't have :)
 
Dude chill, i'm not trying to make out your a serial killer or anything, I just commented on your intentions as they had been communicated to us by you at the time of my comment.

I'm glad you've changed your plan, the are many out there that wouldn't have :)

I'm chilled mate, I got two free tyres. :p ;)

Or have I?
 
:p

Regarding the two 590's scenario. Well it would be our mess up and the end of the day still. Wouldn't stop me being peeved that the customer didn't have the moral will to tell us though!

From a sellers perspective, does the buyer have a legal obligation to inform you of your mistake?
 
I've been trying to find some official wording online but there doesn't seem to be anything about goods received in error.
 
After thinking about it some more, I'm more inclined to get in touch as I'd only feel guilty otherwise, it's a hard time for businesses these days and since the tyres were a good 15% cheaper than elsewhere I'd be inclined to use the seller again.

Loving the high horse comments. :D

Why not give the seller the choice of pick them up or 10% off and you buy them saves you money and no guilty conscience
 
Why not give the seller the choice of pick them up or 10% off and you buy them saves you money and no guilty conscience

That is my train of thought at the moment, try and get something back from a gesture of goodwill, but I would like to know where I stand from a legal standpoint.
 
I get this happening with stuff at work. If the seller wants them collected it will cost them a courier. Email them and say you received 2 extra and offer to buy them at a discount rate. You save and they save.
 
They made a mistake and instead of cashing in on it, do the right thing and let them know.
 
From a sellers perspective, does the buyer have a legal obligation to inform you of your mistake?

Not having a go at you just answering the question *ducks*

Unsolicited goods are self explanatory, the is no contract of sale for the item, etc.

Solicited goods that have been ordered yet turn up in the wrong quantity are also self explanatory when you think about it, when you buy something you enter a contract of sale and a buyer would in the event of receiving too many items have a duty to do what is reasonable to limit the losses on the sellers part, which means at least letting them know about the error. The goods are not unsolicited they are simply an erroneous quantity, an error with the execution of the contract.

On the flip side if somebody ordered 5 GTX's and received only 4 then Nate demanded they pay postage for the remaining one to be shipped or just said tough luck that would be a bit unfair wouldn't it so its only right in the eyes of the law that buyers be as amicable as sellers are expected to be.
 
Agree with contacting the seller, point out their mistake and offer to buy at a discount (I'd go for 50% discount though). Also state that if that isn't agreeable then they should arrange a courier at their cost to collect on a Saturday as that is the only day you are able to stay in. Then further point out that if they are not collected after 28 days then you will charge storage and they will be disposed of after 6 months if not collected.
 
Legally it's a grey area between theft by finding and unsolicited goods IMO you would only be breaking the law if you failed to pay or allow collection of the goods simply not informing the seller would probably not be an offence
 
Because I generic internet rant/rage/this is what I'd do comments amusing, especially when someone compared it to the expenses scandal, I mean wth? lol :rolleyes:

What I believe people would do is besides the point, I'm not stupid enough to think everyone would just keep the tyres and do nothing.

What people do in real life and what people say on internet forums are vastly different IMO.

Take an average YouTube vid of someone speeding and all the rage comments. Of course, every person that comments have never broke the speed limit in their perfect law abiding life.

I agree, comparing it to the expenses scandal is stupid, no comparison.

Guess you have a point, but there's been a fair mix of "I'd give them back" vs "I'd wait for the company to contact me", as you'd expect - the high horse comment just seemed unnecessary.
 
Its not unsolicited goods though, orders with incorrect quantity's are an error with solicited goods, the OP has a duty under contract law to inform the seller and allow them to rectify their mistake.

He only solicited 2. The extra 2 are unsolicited no?
 
We had this with a radiator I ordered online. 2 turned up and delivery guys wasn't interested. the company then contacted me to ask about it and I stated they could have it back as long as it was collected at a specific time (i.e. not sometime on tuesday between 7am and 8pm!) agreed with my OH. Gave them all the details but they never bothered to phone and after several months under the stair I gave it a new home in our dining room :)

I'm all for giving people a chance to sort things out but I'm not storing indefinitely if they can't be bothered to make arrangements to collect it.

As for OP, I would let them know and then give them the option of collecting at a time convenient to you or offering a good discount and buying the extra 2.
 
He only solicited 2. The extra 2 are unsolicited no?

No, thats outside the terms of unsolicited goods. Goods sent in error are not unsolicited goods.

The concept of unsolicited goods were goods sent to somebody, along with an invoice for them, with the intent that they would receive them, begin using them and be forced to pay for them. The law ensures that if this takes place, you may keep them as a gift.

Mistakes are not unsolicited goods, they are mistakes.

The Theft Act makes it pretty clear that coming into the posession of somebody elses goods as a result of a mistake does not mean that retaining them isn't theft.

I would notify them by Recorded Delivery letter that you have posession of goods received as a result of a mistake by them. Offer them the opportunity to arrange a courier to collect them at your convenience. Most places will consider the hassle not worth the bother and you'll then be able to safely keep them, IMHO.

Lets follow it through the Theft Act.

What is theft? Well..

A person is guilty of theft if he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it; and “thief” and “steal” shall be construed accordingly.

So, you need to dishonestly appropriate.

So what ISNT dishonest? This..

A person’s appropriation of property belonging to another is not to be regarded as dishonest—.
(a)if he appropriates the property in the belief that he has in law the right to deprive the other of it, on behalf of himself or of a third person; or.
(b)if he appropriates the property in the belief that he would have the other’s consent if the other knew of the appropriation and the circumstances of it; or.
(c)(except where the property came to him as trustee or personal representative) if he appropriates the property in the belief that the person to whom the property belongs cannot be discovered by taking reasonable steps.

a) doesn't apply because they are not unsolicited goods, therefore he is not entitled to keep them by law. I guess you could argue that until he finds this out it isn't technically theft yet as he 'beleives' it is covered by law. But he now knows its not, so that doesnt apply.
b) Doesn't apply because the owner would not consent to the retention of the goods if they knew.
c) N/A

And appropriates?

Any assumption by a person of the rights of an owner amounts to an appropriation, and this includes, where he has come by the property (innocently or not) without stealing it, any later assumption of a right to it by keeping or dealing with it as owner

So, it meets the criteria of dishonestly appropriated, therefore retaining them without making the effort to return them is theft.
 
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Just drop him an e-mail saying 2 additional tyres turned up, you dont need them, but will happily keep them for free if he doesn't come and collect them.

Tell him he has 7 working days to collect or you will dispose of them. If they aren't collected in time, dispose of them onto your wheel rim.

You've been honest, which you should be, but I dont see this as something you should inconvienience yourself over.

O2 did a phone swap out for me but didnt take the old broken phone. I told them to come and collect it within a week or it was going in the bin. No one came, it went into my ebay bin.
 
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