i emailed panasonic just to say i was dissapointed not to recieve a 3d movie or pair of 3d glasses with my gt30, nothing nasty just abit of customer feedback for them and this is their reply.
Dear Mr Me
Thank you for your e-mail enquiry regarding your Panasonic Product.
In response, I would explain that In response, Panasonic market a diverse range of products to suit individual preferences. In this case, 3D glasses have not been supplied with your model of television because this model is aimed at customers who do not wish to use the 3D aspect of their set, but have the opportunity to purchase 3D glasses if they wish to change their mind.
We currently have television packages in our current range which do come with 2 pairs of 3D glasses. I would recommend you enquire what particular functions you would like to obtain from a television set, prior to purchase. This is to ensure you have a greater understanding in the differences in models and assist in avoiding such occurrences in future.
I would recommend speaking to your retailer if you believe they have not provided you with sufficient information regarding this product prior to purchase.
I have also passed your comments about Avatar 3D on to relevant department and they will be in contact with you shortly.
I trust that the above information will be of assistance to you. However, of course, if you should have any further queries, please do not hesitate to contact us by sending an email using this form:
www.panasonic.co.uk/email Please include your ticket reference in the message.
Kind Regards,
William Donald
Online Support Team
Customer Communications Centre
Panasonic UK, a branch of Panasonic Marketing Europe GmbH
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www.panasonic.co.uk/email Please include your ticket reference in the message.
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