yermum said:30+ emails complaining about ebay / paypal must be a tiny percentage of overall users. I hate this type of program as they never tell you what percentage of users are dissatisfied. As far as any of us know, this coould be 1% and we don't know how many of these are their own fault etc.
Watchdog is load of rubbish as they never actually resolve anything
Not quite, it was 30+ a week. Remember these are just the people that have been stung badly enough, and are the type of people to email Watchdog to start with. Lots of people will just take the hit, some will go to other consumer groups, some will post endless threads about it in discussion forums. I don't like Watchdog much, but I think they did a good thing by taking this Paypal thing to a wider audience.