Pc dead

Mackenzie Donohoe · 22 Dec 2020 at 16:57

Hi i have an issue that my pc is not starting up. Initially it had the error message in below:

USB Device Over Current Status Detected ! !
System Will Shut Down After 15 Seconds.

Then it went totally dead and would not start up. I have not changed anything with my pc in over 6 month and also had a shop look over the issue who weren't sure. I then phoned Overclockers support who thought it was Motherboard related so I sent my motherboard in but now they said the motherboard is fine. My specs are as follows:

CPU- AMD Ryzen 7 3700X
GPU- MSI RX 570 8GB
PSU- TX 650 M Corsair
Motherboard- Asus ROG Strix X570-F
RAM- 16GB DDR4 kingston

I checked all connections, tried using different power cable, tried starting up with no usb devices plugged in and also ran PSU check that shorts out pins 4-5 to confirm PSU operation.

Can anyone suggest what may be the problem or help me ?

Thanks in advance
K

Mackenzie Donohoe · 22 Dec 2020 at 17:24

mickyflinn said:
Have you disconnected the front case usb header to the motherboard ?

No i havent i will try this when motherboard is back thanks

Mackenzie Donohoe · 22 Dec 2020 at 17:58

snips86x said:
Normally shorting is an issue on boot up. Could be PSU.

How to: Test a power supply unit – Corsair

i carried out the test above. think it could still be PSU ??

thanks all i will try assemble when mobo back minimal equipment

Mackenzie Donohoe · 22 Dec 2020 at 20:08

Tetras said:
just to clarify, you press power button and get nothing at all? no fans start, no leds on motherboard or gpu?

Correct

Mackenzie Donohoe · 22 Dec 2020 at 20:16

Hakanese said:
is there an on button on the mobo?

Im honestly not sure i get it back 2moro. Its Asus ROG Strix X570-F

Mackenzie Donohoe · 22 Dec 2020 at 20:16

Mackenzie Donohoe said:
Im honestly not sure i get it back 2moro. Its Asus ROG Strix X570-F

They had it working fine playing games and all usb ports working at overclockers

Mackenzie Donohoe · 23 Dec 2020 at 16:05

Ok so i got the motherboard back. Wired up essentials only and then started adding other items one by one. The USB 3.2 Gen 2 front panel connector (U32G2_C9 when connected is causing the motherboard lights to go off so i havent connected that. It seems to be faulty.

When my pc boots up now i go straight to bios cant seem to boot as normal.

Btw thanks for helping me get this far

Mackenzie Donohoe · 23 Dec 2020 at 16:43

In the boot menu it says cannot find any bootable devices. Im not sure what normal is i just mean it would go straight into windows previously now it only goes to bios

Mackenzie Donohoe · 23 Dec 2020 at 18:54

listen guys thanks very much for the help.

I had to disable fast startup and turn on a setting to search for compatible devices. Im not too clued up on the full thing but happy that its working again. The usb devices at the top are still unplugged but i can live with that..

cheers