pc not working properly at all random cpu spikes

magner

magner

magner

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15 Sep 2012
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39
hi i picked up my pc yesterday from ocuk and im constantly getting random cpu spikes it is running really really really slow and keeps freezing this should definitely not be happening for the price i paid for i checked all drivers are up to date did a clean install still it is getting these cpu spikes and its getting really annoying now please help
 
Catanonia said:
Windows Update downloading and installing as a new build ? Switch them all off and check.

Also your desciption is extremely vague. Can you post images of processor spikes and process tab of what is running under task manager ? If you look carefully you should see the culprit and start your investigation from there.
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everything was already installed updated but ye i will check the processor and take some pics
 
15319604.png


heres one
 
KompuKare said:
The first step in CPU spikes is to use something more advanced than taskman. Process Explorer is a must. If it is a device driver (the most likely cause although an AV is an other possibility), Process Explorer should show hardware interrupts spiking. It's possible to go further in Process Explorer and explore the hardware interrupts, but I think you're better off using your time to disable all non essential hardware and trying that. I'd say go to integrated but SB-E doesn't have that.

Other thing to do is to install a 2nd copy of Windows and see if that works (in which case it's a driver / program on your original Windows). Anyway these are good starting steps - where to go from here depends on what you find.

As an aside, I think some people can be under the mistaken belief that because they went out and bought the most expensive of everything that their computer will be trouble free: I think that tons of high end stuff is more likely to have the opposite effect actually. If you're going to spend £1000s you really either need to know exactly what you're building or go to boutique / consultant who does. But aside from bragging rights I cannot see the use of quad SLI.
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ye i feel like not having it anymore my laptop thats 50 years old runs faster then this and its like wtf? and i have already done a clean install of windows also ocuk told me that everything was tested and it was working fine but aprantly not,
 
Catanonia said:
Was the machine pre built or have you built it and installed the OS ?

You speak as if you expect magic to happen as you have spent money. PC's always have issue, otherwise buy a MAC or xbox.

Plus your images are too small to see anything useful.
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obviously i expect there to be issues but not when they have built it all installed the os told me its all working fine and i have paid £6000 i expect it to work the first time
 
KompuKare said:
Well, ok that is a lot money. While I'm sure it can be resolved, if you had the machine pre-built I say send it back.

But like I initially said: high-end top of the range machine is no guarantee of it working perfectly. It is a PC after all. If you have already re-installed windows (rather than doing a restore or similar) then you've eliminated some of the possibilities.

If you want to continue trying to fix it yourself, I'd say go into the BIOS and disable all non essential devices (if your motherboard has PS/2 and you have PS/2 keyboard & mouse I'd disable USB too).

But process explorer really is the best way to diagnose these kind of things but it requires knowledge and patience.
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http://imageshack.us/a/img715/989/capturelsc.png

better pic i don't know a lot about pc has u probably can tell i know a bit but not to much. sending it back then i have to pay for postage this is a joke i drove 70 ****ing mile to pick this up and it cost me £50 in fuel i expect it to work
 
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pcAnywhere said:
Post on the support forum. They'll sort you out directly. Btw, that pick is as bad as the others. People don't need to see the spikes, but they do need to see the Task Manager tab to see what is running. Just that for the moment.

Could be something loose in the case following the drive back from overclockers; but you're still best contacting OC directly and let them talk you through first pass trouble shooting.

Just checking. OC built the system and installed the OS. Did they also do all the updates for Windows? Did they install and configure any anti-virus and/or firewall? Have you connected the system to the Internet / network?
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i contacted them on Saturday and did nog get a chance to recall them before they closed this is what i got told try with 1 monitor if that don't work ring us back. ye they did all the updates they did not install any av and i will get a pic of task manager now imageshack is down so need to wait for it to come back on
 
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KompuKare said:
That picture still doesn't tell us a lot aside that something is spiking. You'd really have to show us which task is spiking.

Hm, 70 miles @ £50 fuel. Even if that's 70 each way, that's around 225KM using 36 litres, which is 16 litres per 100KM or 15 mpg. Is this a tank?
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no 40 sorry and barely made it back and it was a range rover not a tank http://imageshack.us/a/img155/8572/capture1lk.png
 
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Mei said:
still hard to read but looks like mcafee is running could be that
id just do a clean install takes like 20mins
then install some software help u test, coretemp, afterburner, benchmarks etc

works out quicker than hunting thru and uninstalling crap
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i have already done a clean install i only installed mcafee when installing google chrome and even before i installed them it was still spiking i did clean install got all drivers and its still spiking
 
Bacon? said:
Print screen - Paint - make it the size of your monitor. That way we can see it.

Also call up overclockers and try to talk to 5UB, hes brilliant with customer service ;)

They should pay all the shipping really if its faulty straight after delivery.
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im hoping it can be solved over the phone tbh
 
KompuKare said:
Well that's better, but I can still not read it properly. Anyway, from that it looks like (atpit*) drivers were not an issue since hardware interrupts were 1.2% or so.

ATPIT: At That Point In Time, since hardware interrupts will hardly spike all the time. What I'd do is make Process Explorer smaller (so we can read the screenshots) and place taskman beside it. Watch for spikes on the graph and see if you can at the point of a spike see which task spikes at that time.

In process explorer you can also get a CPU graph (and IO and RAM but those are not interest to us atm) for each task.

If your suspect is a svchost it will be harder to trace since that means it's a service which is the cause (svchost = service host).

But try these thing and go from there
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don't know why its so blury but is this what u mean heres another http://imageshack.us/a/img820/3429/123jqa.png if u press ctrl and use your scroll reel to zoom in u can see it better u probs know that
 
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