pc not working properly at all random cpu spikes

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hi i picked up my pc yesterday from ocuk and im constantly getting random cpu spikes it is running really really really slow and keeps freezing this should definitely not be happening for the price i paid for i checked all drivers are up to date did a clean install still it is getting these cpu spikes and its getting really annoying now please help
 
Windows Update downloading and installing as a new build ? Switch them all off and check.

Also your desciption is extremely vague. Can you post images of processor spikes and process tab of what is running under task manager ? If you look carefully you should see the culprit and start your investigation from there.
 
Windows Update downloading and installing as a new build ? Switch them all off and check.

Also your desciption is extremely vague. Can you post images of processor spikes and process tab of what is running under task manager ? If you look carefully you should see the culprit and start your investigation from there.

everything was already installed updated but ye i will check the processor and take some pics
 
15319604.png


heres one
 
Ok now also show the processes tab under task manager and sort the CPU usage column to see what process is casuing the spikes. Click show all processes from users on that screen. It is in real time, so might be hard to spot the process that is using CPU time.
 
hows anyone meant to see stuff on that grab
u have a free app with windows called snipping tool
very easy to use
 
The first step in CPU spikes is to use something more advanced than taskman. Process Explorer is a must. If it is a device driver (the most likely cause although an AV is an other possibility), Process Explorer should show hardware interrupts spiking. It's possible to go further in Process Explorer and explore the hardware interrupts, but I think you're better off using your time to disable all non essential hardware and trying that. I'd say go to integrated but SB-E doesn't have that.

Other thing to do is to install a 2nd copy of Windows and see if that works (in which case it's a driver / program on your original Windows). Anyway these are good starting steps - where to go from here depends on what you find.

As an aside, I think some people can be under the mistaken belief that because they went out and bought the most expensive of everything that their computer will be trouble free: I think that tons of high end stuff is more likely to have the opposite effect actually. If you're going to spend £1000s you really either need to know exactly what you're building or go to boutique / consultant who does. But aside from bragging rights I cannot see the use of quad SLI.
 
The first step in CPU spikes is to use something more advanced than taskman. Process Explorer is a must. If it is a device driver (the most likely cause although an AV is an other possibility), Process Explorer should show hardware interrupts spiking. It's possible to go further in Process Explorer and explore the hardware interrupts, but I think you're better off using your time to disable all non essential hardware and trying that. I'd say go to integrated but SB-E doesn't have that.

Other thing to do is to install a 2nd copy of Windows and see if that works (in which case it's a driver / program on your original Windows). Anyway these are good starting steps - where to go from here depends on what you find.

As an aside, I think some people can be under the mistaken belief that because they went out and bought the most expensive of everything that their computer will be trouble free: I think that tons of high end stuff is more likely to have the opposite effect actually. If you're going to spend £1000s you really either need to know exactly what you're building or go to boutique / consultant who does. But aside from bragging rights I cannot see the use of quad SLI.
ye i feel like not having it anymore my laptop thats 50 years old runs faster then this and its like wtf? and i have already done a clean install of windows also ocuk told me that everything was tested and it was working fine but aprantly not,
 
Process Explorer is definately the way to go, but judging by the OP lack of knowledge of simple problem solving, task manager is a good place to start to eliminate simple issues that may be obvious such as simple tasks running.

But ultimately, yes process explorer download is needed and in depth hunting for the CPU intensive process is needed.
 
ye i feel like not having it anymore my laptop thats 50 years old runs faster then this and its like wtf? and i have already done a clean install of windows also ocuk told me that everything was tested and it was working fine but aprantly not,

Was the machine pre built or have you built it and installed the OS ?

You speak as if you expect magic to happen as you have spent money. PC's always have issue, otherwise buy a MAC or xbox.

Plus your images are too small to see anything useful.
 
Was the machine pre built or have you built it and installed the OS ?

You speak as if you expect magic to happen as you have spent money. PC's always have issue, otherwise buy a MAC or xbox.

Plus your images are too small to see anything useful.
obviously i expect there to be issues but not when they have built it all installed the os told me its all working fine and i have paid £6000 i expect it to work the first time
 
Well, ok that is a lot money. While I'm sure it can be resolved, if you had the machine pre-built I say send it back.

But like I initially said: high-end top of the range machine is no guarantee of it working perfectly. It is a PC after all. If you have already re-installed windows (rather than doing a restore or similar) then you've eliminated some of the possibilities.

If you want to continue trying to fix it yourself, I'd say go into the BIOS and disable all non essential devices (if your motherboard has PS/2 and you have PS/2 keyboard & mouse I'd disable USB too).

But process explorer really is the best way to diagnose these kind of things but it requires knowledge and patience.
 
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