People that pay by phone and don’t have cards on them.

[cheesefest]

That brings back memories! Back in 1996 I was working at the local Co-op and the same process was used there when there was a power cut.

I worked for Yorkshire Bank in a Leeds branch in 03/04 and had no system for 5 hours on Monday! The only day in the week where customers queued outside! Could pay in money, withdraw money, pay bills and cancel DDs. Unable to check balances and what DDs, account credits have been applied. Had to get the paper slips out and write the account numbers and transactions done. If customer paid a bill - write the info on slip attached to bill. With things such as cancelling DDs, we wrote account info with the DD(s) that needed to be cancelled (energy, mobile network etc). Branch closed at 4 or 4:30pm. Took 2.5 hours to do the backlog, updating customers' accounts. Had to text my ex saying I wouldn't be home to cook evening meal, as he got home at 5:30pm.

If the system went down any other day of the week, it would taken just under an hour

 

[cheesefest]

Yes but since when did the rich/torys care 1 jot about poor people? they don't, when they try and force a cashless society on us, they won't care about those 1.2m people, they will just be 'collateral damage' to them.

Eventually, the govt want people to get pensions and other benefits via a bank account. I see elderly customers with about £200 in cash inside their purses as been to PO to get pension out. No wonder they are prime targets for pickpockets. A combination of large amounts of cash and slow response.