Perplexing Problem: Computer Causes Internet Loss.

have you tried a different power socket, if possible run an extension from a socket that you know works 24/7 without issue such as one with your pc on/ tv/video etc? also, when you changeed routers, did you use the correct power supplies/adapters that came with them and not anything else?
 
As long as it's shared LLU (i.e. voice service still provided by BT, whether you actually take line rental from them or not) and not fully unbundled, you shouldn't have much problem moving to someone else.
 
timking said:
have you tried a different power socket, if possible run an extension from a socket that you know works 24/7 without issue such as one with your pc on/ tv/video etc? also, when you changeed routers, did you use the correct power supplies/adapters that came with them and not anything else?
Click to expand...

Yes, I did try a different socket from my 'usual' computer socket when I had to plug the router into a different mains in order to connect it to the engineers' test socket. The problem was still replicated there.

When I tried the other routers, I also used their pre-packaged power supplies, mainly because the one that I use on my own BT Voyager 2091 router doesn't fit the jack on the other routers (I'm guessing obviously because of different specifications and power usage).

Good thought though!
 
A small update:

After the 11:30am Saturday 'appointment', where the BT Engineer visited my local exchange... I was convinced the problem was solved. I had great uninterrupted connectivity for over 24 hours- a first in weeks! Not a single drop, speeds were fine, everything was working. I was confirmedly on a Tiscali connection (tracerts went through Tiscali's servers)- but that didn't bother me... surfing bliss!

However, now the problem has started again :@. I can connect to the Internet if I let the router sync and connect without the Ethernet/USB cables plugged in, but if I leave them in whilst it is trying to establish a connection... the same reset cycle occurs for hours. Now, normally this would just scream that the router is broken... but how is it broken if it can hold a connection perfectly for 24 hours-- coincedentally at the same time that an engineer performs work on my line?

I'm now having an engineer come to my house for an internal wiring check on Wednesday. I am genuinely baffled! Anyone have anymore ideas? I suppose it wouldn't hurt to go buy that Netgear router after all...
 
Forgive me if you've already tried this, but have you tried booting the router up with cables in it, but not connected at the PC end of things on any of them? Long shot is that it may be something virus related that kicks off when it senses a network link (plugging in without a PC on the other end will see if it's this or not)...a very long shot mind but worth a check!
 
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