My case was due to be delivered today, until DPD randomly decided to not bother putting it on a van at 11:05am due to "resource constraints" (read: "new iPhone delivery day") and had the gall to flag it on the tracking as *me* requesting the delivery to be changed to Monday next week. After being on hold for nearly 30 minutes to get through to a human he called the depot and they confirmed that they had made the change rather than me - all he could do is change it to delivery tomorrow, which is better than Monday but I stayed home specifically for this delivery.
I know DPD generally have a decent reputation (or at least better than most of the other mainstream UK couriers) - but when they mess up it's always a hassle to resolve and this isn't the first time I've had issues with them either when ordering from OcUK.
Fingers crossed it turns up at a suitable time tomorrow!
I know DPD generally have a decent reputation (or at least better than most of the other mainstream UK couriers) - but when they mess up it's always a hassle to resolve and this isn't the first time I've had issues with them either when ordering from OcUK.
Fingers crossed it turns up at a suitable time tomorrow!