Found it pretty cringe worthy tbh. Typical format of these type of shows, trying to make the participants look like one of us by showing them drinking cups of tea and wandering around sites in hi-vis (which of course is all staged).
The shots are staged, because they have to be, but outside of office buildings and car parks you really do have to be kitted in full PPE even just to walk on site.
The programme is very typical of this production style.
Then they show the token site operatives who are supposed to be salt of the earth types stuck with broken kit. Completely cliche stuff.
TBF, most of their London Operations staff
are actually like that... but with a lot more swearing.
They focussed on staff at Mogden, but the Hammersmith Ops lot sound like extras off Eastenders!!
And the CEO appears on the show to supposedly show he is trying to do his best blah blah.
Pretty embarrassing stuff imo.
The CEO and senior staff are obviously under instruction to present the politically-correct corporate script.
They
know who's to blame, they
know what the problems are, they
know how TW got this bad, but it's 'not the done thing' for people in their roles to harp on about a past that's nothing to do with them personally.
What isn't really shown very well is how stressful this stuff really is. You see a lot of forced smiles, which is partly them being nervous on camera and partly them having to put on professional conduct when really they'd be screaming, crying or cursing at the situation. I know Tess Fayers, I've had dealings with her and she's a right trooper when stuff goes wrong, but they show her as some cookie-baking fluppett getting a little emotional over a storm... ********, she'd be ****** and blinding at whatever she could to get the situation tackled.
Still thought the main australian investment company who milked thames have been given government money to help in similar improvements on the ev charging network
(liitle chef conversions et al.) so watch that spot.
Having just utterly raped Thames, they're now ruining Southern Water...