Please try and help before I have to have the hassle of RMA

timmothy · 25 Jun 2019 at 22:17

I recently purchased a Sebrent 1tb Nvme SSD, I also purchased a ssk enclosure for it to sit in.

The reason I did this is I needed a new external HDD for now but wanted to be able to use the nvme drive once I had. A desktop pc again.

Things went okay at first, showed up in windows and tried crystaldisk to check the speeds as it seemed slow. Only got 37mb in the first test so knew something was wrong. Tried it in another usb port and now the drive doesn't show up in windows. When I use diskpart it shows it but I can't do anything with it. It shows the free space as 0 and as MBR instead of gpt. When I try to initialise the disk it says there isn't enough space to do it. Tried amoei assistant but it won't force a gpt conversion either.

Do you think the drive is dead? I can't check the drive bare as I don't have a pc with a nvme slot.

Thanks

bledd · 26 Jun 2019 at 08:34

Try another usb cable first..

timmothy · 26 Jun 2019 at 09:21

bledd said:
Try another usb cable first..

Sorry should have mentioned I have tried 3x different cables. They are usb to usb c. The included cable was usb c to usb c, think that could make a difference?

bledd · 26 Jun 2019 at 10:09

I only suggested it because I had a similar issue with one disconnecting, but that was using a USB C-C that came with an A adaptor.

Could just be a faulty unit though.

labcoattech · 28 Jun 2019 at 12:44

Before you RMA the SSD you need to either try another enclosure or a M.2 slot.

USB 3.1 NVMe PCIe M.2 SSD Enclosure - ElecGear NV-C01 External Aluminum Cooling Case, 2280 PCI-E M2 M-Key NGFF HDD Card Reader Adapter, NVMe Hard Disk Drive Converter Caddy Box, USB Type A & C cable

timmothy · 30 Jun 2019 at 09:03

Unfortunately I do t have away to test on another pc or enclosure. I live in a very remote village in new zZealan currently. It's such a shame this has happened as the drive came from Amazon usa

labcoattech · 1 Jul 2019 at 09:16

What model is the enclosure?

timmothy · 2 Jul 2019 at 21:44

SSK Aluminium Alloy M.2 SSD HDD Enclosure Type-C Mobile Hard Disk Case M.2(NGFF) SATA NVMe Interface SSD 2242/2260/2280 HDD Case

labcoattech · 3 Jul 2019 at 09:29

Are you able to try another USB C cable?

an0nym0us · 3 Jul 2019 at 09:58

labcoattech said:
Are you able to try another USB C cable?

I think OP already tried a few different USB-C cables in post #3 above.

@timmothy, I saw that you stated you couldn't do anything in diskpart, but want to double check:
1. did you try to "select" the drive?
2. has the "clean" function been attempted on the drive?

timmothy · 3 Jul 2019 at 12:17

Yes I did attempt the clean function without success unfortunately.

an0nym0us · 3 Jul 2019 at 13:38

Sorry, I'm all out of suggestions.

I'm guessing you don't have anyone you know nearby with a motherboard with a M.2 NVME port?

labcoattech · 3 Jul 2019 at 13:49

It going to be difficult to diagnose with out having access to a motherboard with a M.2 NVMe port or another enclosure.

Do you have any local PC repair shops that you could take it to and have then check for you?

timmothy · 4 Jul 2019 at 10:27

Unfortunately I am about 6 hour return drive from the nearest pc store. The town has a population of probably less than 100 people so don't know anyone with a decent pc.

I have tried the enclosure without the nvme drive in and it is picked up in the exact same way as it is without it. It shows as a drive of zero space. This makes me think it's the drive? I have ordered a new enclosure from online but it may take weeks to get here.

Deleted member 77746 · 4 Jul 2019 at 12:46

Sounds like a DOA drive.

timmothy · 10 Jul 2019 at 11:09

Just to update this. It seems very odd to me so hope someone can enlighten me.

Ordered a new enclosure. For the first 5 minutes all seemed okay. Was able to move some files. Started crystaldisk mark. It was showing good speeds but was slowing the pc down. Closed the test. Started moving 44gb of files. It stopped half way. Now the drive won't register. Half the time it shows as usb drive but no space or drive in diskpart. Other times it registers as nothing.

This is weird right? Is it just the problem of the enclosures?

bledd · 12 Jul 2019 at 07:34

Is it the same enclosure model, but a replacement?

I would be tempted to buy a very cheap nvme drive, so you have more things to rule out where the problem lies.

Tried using a rear usb port? (Front ones can be of lesser quality)

timmothy · 13 Jul 2019 at 09:59

It's a laptop I'm using it on. Tried both usb ports. Also it's a totally different enclose brand and type.