POLICE and RapidSecure LTD

It’s REALLY simple.

1. The police have a legal duty to protect your property when it’s been broken into.

2. They have decided, as a legal entity, to employ a company to make your property secure.

3. That company came out, out of hours, and did a minimal job of securing your property.

4. The company sent the OP the bill.

5. The OP has no option but to pay the bill because a legal process has been followed.

6. The OP may wish to contest the quality of the work. The company will have an agreed standard of work that gets the police off the scene as fast as possible. That will be solid chipboard and four screws into the door.

The OP can bring a civil action to recover that money and they will receive letters asking them to put their side of the case, as will the others. Arbitration is the first step then they will get a letter telling them the judgement has gone against them. They don’t get to do an empassioned plea to 12 Angry Men. They just get a letter. So all the people who aren’t solicitors really need to just stop winding the OP up to hopes of ‘his day in court’. It’s £250. Do you have any idea how much a court costs to run? Look it up. He’s not going to get justice. He’s going to get the law. And the police and the security company did their legal duty. By all means OP, spend another £25 to waste everyone’s time.
 
Look at this link and then look at who supplied the information.


These people know the law and they know what they can get away with.

£250 initially seems outrageous for what was probably 30-60 minutes of driving to/from the job plus 15 minutes on site plus the materials.

The person who does the work has to be security checked (what used to be called a CRB check) and they’re generally locksmiths who don’t work for minimum wage and they have to have someone who will get there ASAP and get the police off the scene as fast as possible. They don’t get paid if they don’t get called out so effectively every job has to cover the whole night just in case they only get called out once.

It might seem unfair, it might not seem reasonable but it’s how the law is enforced in the UK. If the OP tries to fight it, they’ll lose. Sorry if it doesn’t suit the narrative of ‘justice for all’.
 
Maybe its time to say no and stop this money making machine. If everyone will pay this company they will keep doing this forever.
I know it might not seem like it, and I’m genuinely trying to help you. Come back after you’ve been through the process and unless you’re a masochist you’ll admit you should have just paid up, informed your insurance and got some proper shutters fitted.

This is basically how it’s going to play out;

You‘ll write down that you think £260 is too much.

They‘ll show you an itemised bill with a 15-20% profit margin. And state that rate is a nationally agreed fee all over the UK.

The magistrates clerk will then write to you saying their fees were not unreasonable and your insurance will pay anyway.

You‘ll have to admit you didn’t tell your insurers.

The magistrates clerk will then inform you that you are OBLIGED to inform your insurers and now you’re in the wrong.

Just let it go. You won’t win. By all means call Erin Brickovitch or Quincy or Batman but in the real world, you’re going to get squished by the system. The law <> justice.
 
Look at this link and then look at who supplied the information.


These people know the law and they know what they can get away with.

£250 initially seems outrageous for what was probably 30-60 minutes of driving to/from the job plus 15 minutes on site plus the materials.

The person who does the work has to be security checked (what used to be called a CRB check) and they’re generally locksmiths who don’t work for minimum wage and they have to have someone who will get there ASAP and get the police off the scene as fast as possible. They don’t get paid if they don’t get called out so effectively every job has to cover the whole night just in case they only get called out once.

It might seem unfair, it might not seem reasonable but it’s how the law is enforced in the UK. If the OP tries to fight it, they’ll lose. Sorry if it doesn’t suit the narrative of ‘justice for all’.
Client job sheet telling me gay who did this job he lives on the same post code as my shop so it took eight to ten minutes plus labor and material. I do know what you mean
It’s REALLY simple.

1. The police have a legal duty to protect your property when it’s been broken into.

2. They have decided, as a legal entity, to employ a company to make your property secure
.
But police if they can call them what was stoping them to call me its only takes 1 min plus i am sure was 2 police officers at present.
This is the most frustrating thing
 
Have you contacted them to query the bill? Or just having a rant on here instead?

Speak to the company themselves and ask them about the costs/time involved.

Look at it another way - Would you have the materials to secure the property at the time the attempted break-in happened - Did you have the time to do it yourself? Would you have been able to do it there and then on your own if the police had called you?

It's £240 - it saved your shop from being stolen from, it was secured in some form.(whether you say it was or wasn't suitable is irrelevant).

Like I say - speak to the company yourself - query the bill - but all the bravado about taking it all the way to court will potentially end up costing you a lot more than £240.
Yes i did and is like talking to a brick wall. And answer to your question maybe not in the middle of the night but i live 5 min away and i would stay at the shop to next morning playing games on my laptop and save myself £240. This money would then be spent on repair.
 
Client job sheet telling me gay who did this job he lives on the same post code as my shop so it took eight to ten minutes plus labor and material. I do know what you mean
It’s REALLY simple.

1. The police have a legal duty to protect your property when it’s been broken into.

2. They have decided, as a legal entity, to employ a company to make your property secure
.
But police if they can call them what was stoping them to call me its only takes 1 min plus i am sure was 2 police officers at present.
This is the most frustrating thing

And what if you didn’t pick up the phone in the middle of the night?

The police have decided that they won’t call the owners of the property but instead they will call a commercial contractor and have them secure the premises. It’s not a case of cost for them, it’s just a procedure they can follow and they know someone will be there in a certain period of time.

You seem to have decided that you are the person to take on the bureaucracy of law enforcement so I’ll let you get on with it and wish you well in future.
 
Client job sheet telling me gay who did this job he lives on the same post code as my shop so it took eight to ten minutes plus labor and material.

It doesn't matter whether the guy lives in the same post code as your shop - he presumably charges the same rate regardless of where the callout is within his catchment area.

But police if they can call them what was stoping them to call me its only takes 1 min plus i am sure was 2 police officers at present.
This is the most frustrating thing
Because not every shop owner lives 5 minutes away? Not every shop owner would want to sit at their shop playing on their laptop to save £240? Not every shop owner would dodge ringing their insurer?

It's a standard process they have set out, to try and do what's best in terms of protecting a property versus use of police time.
 
Yes i did and is like talking to a brick wall. And answer to your question maybe not in the middle of the night but i live 5 min away and i would stay at the shop to next morning playing games on my laptop and save myself £240. This money would then be spent on repair.

So what your saying is your are happy to sit inside your shop/playing games on your laptop for 6-8 hours in the middle of the night, then driving to pick up materials, pay £20/£30 for materials, securing your own shop - but someone else did it for you, the police attended to make sure all was well, and you were only charged £240.

Seems ridiculous not to just pay it and move on.

Your not going to win this one in court..... Only cost yourself a lot more money.

It's a standard procedure to secure a property.

What happens if you are away on holiday?? Police make a call, you don't answer - shop is then left wide open / unsecured.

I bet you'd rather pay the £240 then ??
 
So what your saying is your are happy to sit inside your shop/playing games on your laptop for 6-8 hours in the middle of the night, then driving to pick up materials, pay £20/£30 for materials, securing your own shop - but someone else did it for you, the police attended to make sure all was well, and you were only charged £240.

Seems ridiculous not to just pay it and move on.

Your not going to win this one in court..... Only cost yourself a lot more money.

It's a standard procedure to secure a property.

What happens if you are away on holiday?? Police make a call, you don't answer - shop is then left wide open / unsecured.

I bet you'd rather pay the £240 then ??
This

Also the police did exactly the correct thing to do.
 
It doesn't matter whether the guy lives in the same post code as your shop - he presumably charges the same rate regardless of where the callout is within his catchment area.


Because not every shop owner lives 5 minutes away? Not every shop owner would want to sit at their shop playing on their laptop to save £240? Not every shop owner would dodge ringing their insurer?

It's a standard process they have set out, to try and do what's best in terms of protecting a property versus use of police time.
So what your saying is your are happy to sit inside your shop/playing games on your laptop for 6-8 hours in the middle of the night, then driving to pick up materials, pay £20/£30 for materials, securing your own shop - but someone else did it for you, the police attended to make sure all was well, and you were only charged £240.

Seems ridiculous not to just pay it and move on.

Your not going to win this one in court..... Only cost yourself a lot more money.

It's a standard procedure to secure a property.

What happens if you are away on holiday?? Police make a call, you don't answer - shop is then left wide open / unsecured.

I bet you'd rather pay the £240 then ??
I notified my insurance company right after my arrival at the store but unfortunately they will not cover the damage because the front door belongs to the building and my landlord is not intrested. My insurance will cover all damages don inside and that's it (broken glass and repeir secend door inside) . That's why my frustration because I have to pay twice now.
 
Knew someone who used to have a glazing business, and one year all the company’s in the town offering such services were approached by the Police to bid for providing out of hours emergency boarding. Anyway, none of them really wanted it due to the anti-social hours it would entail, so they put in ridiculous prices in the hope of getting undercut by someone else. Although unfortunately for this chap, he didn’t go as stupid as his competitors, so won a contract he didn’t really want. He made a decent amount out of it, but hated the hassle of getting called in the dead of night to break ins.
 
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Knew someone who used to have a glazing business, and one year all the company’s in the town offering such services were approached by the Police to bid for providing out of hours emergency boarding. Anyway, none of them really wanted it due to the anti-social hours it would entail, so they put in ridiculous prices in the hope of getting undercut by someone else. Although unfortunately this chap, he didn’t go as stupid as his competitors, so won a contract he didn’t really want. He made a decent amount of it, but hated the hassle of getting called in the dead of night to break ins.
Now we have the picture. Thx
 
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