poor download speed

If your modem is still connecting at 6.9mbps but you're only getting those speeds I wouldn't be shocked to find out that it's your current ISP causing the problems. Once you switch over you'll probably see a marked increase in speed...and if you don't, the new ISP will go out of its way to help you as a new customer.

thats what im thinking, they answered emails quite prompt before i asked for my MAC :mad:
 
Yeah.. Not too shocking :/

Who are you switching to btw? Sorry if you've already mentioned it...I'm quite knackered today and not everything is going into my head as it should do...
 
You seemed to be - I asked twice and you avoided answering both times. Only on the third asking did you answer.

If it's sky LLU I suspect you'll see a huge improvement.
 
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