THanks buddy, i will keep you posted.
Possible Faulty switch
- Thread starter Papaya777s
- Start date
I get that, but in case they were the cause of drop outs, i wasn't going to replace Cat6 with the same, i thought may as well upgrade because the cost difference is negligible.
HALLELUJAH!! I've fixed it!! Soooo to follow on from previous.....the Zyxel 8 x 2.5gb port switch started dropping out within 45min -90mins of connecting, Same with the TP-LINK, The QNAP 2x 10gb and 4 x 2.5gb port switch had the LEAST drop outs, it would drop out 4x roughly in a 24hr period. Now i had tried this PCI Nic.. https://www.amazon.co.uk/gp/product/B08V1HG47H/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 But not with every switch....wish i had....but hey ho, it got returned after dropping out on the original BrosTrend switch. NOW please remember throughout all of this .....there are 2 PCs connected to every switch....mine AND my brothers....HE HAs an Asus Z690 mobo with 2.5gb LAN port....he has NOT HAD ANY drop outs on any switch, switch/router combo, cables etc.. throughout this whole swapping and testing process, every time ive made a change on mine ive tested it on his and he just hasnt had any drop outs either way! Also, like anyone else i've been googling oogling my brain out....saw a brief thread somewhere where someone purchased a 10gbps PCI-e nic specifically a NICGIGA branded one to solve their drop outs on a 1gb LAN port, can't remember which motherboard, anyhoooo....back to amazon we go....NICGIGA 10gb pci nic comes from US so will take 2 weeks to deliver....so i order that but the NICGIGA 2.5gb nic is available for next day delivery.....so i thought....lets give it a go just for the heck of it, at this point i'll try anything! That turned up on Tues/Wed. Connected it up today ran pings for 5hrs....NO DROP OUTS!!
ONce again...just to rewind a little bit....My original Cat6 cable was 20m or so....only needed 10 but kept the excess rolled up under the desk for eventualities like these! And it came in handy, we plugged my brothers PC into my wall socket (hes only in the room next door)....NO DROP OUTS!! Also, i had my doubts about the cabling in the walls being an issue, it was all done when we had the house refurbished in 2019, all off the same reel, if i had an issue it was likely he would have had an issue. So i then ran the cable from my PC straight to the switch and this is when my drop outs would stop (in 2.5gb full duplex mode). However, if connected to my own wall jack/RJ45 port i could stop drop outs by running in 1gb full duplex.
So it was handy having a 2nd PC that is soooo reliable to test different components/combos etc. throughout this whole process. IN THE END...........THE NICGIGA 2.5gb PCI-E NIC has resolved the issue! I will keep testing....and then when the 10gb one turns up, will switch to that and test....but its looking like the 10gb one will be going back as it is £100 vs the 2.5gb £21, however i'm tempted as the QNAP switch has 10gb ports and i could make use of it although i most definitely dont need 10gb LOL https://www.amazon.co.uk/gp/product/B0BFPWSMV2/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
https://www.amazon.co.uk/dp/B09HGRK5XB?psc=1&ref=ppx_yo2ov_dt_b_product_details (THE LIFE SAVER!)
Sorry forgot to mention i am currently back on the EE SMART HUB PLUS router. The TP LINK ARcHER is still on back order and will be delivered by the 20th or so.....so im prayign everything still works once that arrives and is all set up and connected! Of course i will keep you all posted on my findings! I've never had a connectivity issue like this in my life, this is like my 8th PC build in my life, never experienced anything like it!
ONce again...just to rewind a little bit....My original Cat6 cable was 20m or so....only needed 10 but kept the excess rolled up under the desk for eventualities like these! And it came in handy, we plugged my brothers PC into my wall socket (hes only in the room next door)....NO DROP OUTS!! Also, i had my doubts about the cabling in the walls being an issue, it was all done when we had the house refurbished in 2019, all off the same reel, if i had an issue it was likely he would have had an issue. So i then ran the cable from my PC straight to the switch and this is when my drop outs would stop (in 2.5gb full duplex mode). However, if connected to my own wall jack/RJ45 port i could stop drop outs by running in 1gb full duplex.
So it was handy having a 2nd PC that is soooo reliable to test different components/combos etc. throughout this whole process. IN THE END...........THE NICGIGA 2.5gb PCI-E NIC has resolved the issue! I will keep testing....and then when the 10gb one turns up, will switch to that and test....but its looking like the 10gb one will be going back as it is £100 vs the 2.5gb £21, however i'm tempted as the QNAP switch has 10gb ports and i could make use of it although i most definitely dont need 10gb LOL https://www.amazon.co.uk/gp/product/B0BFPWSMV2/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
https://www.amazon.co.uk/dp/B09HGRK5XB?psc=1&ref=ppx_yo2ov_dt_b_product_details (THE LIFE SAVER!)
Sorry forgot to mention i am currently back on the EE SMART HUB PLUS router. The TP LINK ARcHER is still on back order and will be delivered by the 20th or so.....so im prayign everything still works once that arrives and is all set up and connected! Of course i will keep you all posted on my findings! I've never had a connectivity issue like this in my life, this is like my 8th PC build in my life, never experienced anything like it!
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That is something i did not do because im not moving a full size XL case and my dual 49" curved monitors...too much hassle. But as for the cable in the walls i supplied a 100m reel of Cat6 so its definitely ethernet/network cabling. But how is it that my brothers PC doesnt have any drop outs when he is connected to my wall port, and he runs at 2.5gb full duplex
Well its hard to say because the port does work and doesnt drop out at 1gb full duplex when connected to my wall port but also doesnt drop out at 2.5gb when connected directly to the switch.
And i swapped out my MSI MAG Tomahawk Z690 for an MSI MAG Tomahawk Z790 to see if it was a faulty Lan/mobo and still had drop outs
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The switch is in my brothers room so he is directly into the switch. But there is a wall port that feeds the switch, which is the switch 'input'. i suppose i could, but because i went directly into the switch i thought there was no point.
The wall port in my brothers room is what comes up from the router downstairs, and is currently feeding from a 1gb LAN port on the router, so most likely it will work. ive just plugged into it, and this edit is being sent from the wall port in my brothers room, as suggested. BUt im convinced it will be fine as it is a 1gb connection, im connected via my mobo LAN port, will report back later.
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Im going to attempt to show the layout in pics and words LOL Im no artist or network architect by any means LOL here we go (EXCUSE THE MESS)
The Layout
Ground floor
2nd floor rooms
Brothers PC + Switch + Wall Port
Wall port in my room
Switch + Wall Port + AP all in Bros room
The thought process behind the 'network layout' was to have 1 LAN port off the router feed 1 floor of the house with a switch on every floor to feed all the APs and sockets. So 1 cable from 1 port goes to 1 floor which then feeds a switch, and that switch then feeds all the ports on that floor (one in every room and on landings). That was the thinking at the time, whether it was a good idea or not, i still dont know! LOL
And the thinking behind that was to spread the 'load' across the ports rather than having 1 port getting absolutely hammered....again not super knowledgable on the inner workings of routers/switches but was i along the right lines? Would it have been better to have just 1 switch coming off 1 router port which then fed the whole house?
The Layout
Ground floor
2nd floor rooms
Brothers PC + Switch + Wall Port
Wall port in my room
Switch + Wall Port + AP all in Bros room
The thought process behind the 'network layout' was to have 1 LAN port off the router feed 1 floor of the house with a switch on every floor to feed all the APs and sockets. So 1 cable from 1 port goes to 1 floor which then feeds a switch, and that switch then feeds all the ports on that floor (one in every room and on landings). That was the thinking at the time, whether it was a good idea or not, i still dont know! LOL
And the thinking behind that was to spread the 'load' across the ports rather than having 1 port getting absolutely hammered....again not super knowledgable on the inner workings of routers/switches but was i along the right lines? Would it have been better to have just 1 switch coming off 1 router port which then fed the whole house?
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Ive put pictures to try and help it make sense.
This is where the 'electrician' slightly messed up.....the other end of my wall port is the gray cable coming out from under the faceplate in my brothers room
<a data-flickr-embed="true" href="https://www.flickr.com/photos/200451348@N03" title=""><img src="https://live.staticflickr.com/65535/53651404480_12eaac9b1d_c.jpg" width="1024" height="768" alt=""/></a><script async src="//embedr.flickr.com/assets/client-code.js" charset="utf-8"></script>
IMGUR IS NOT WORKING...uuuggghh!!
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YOU WERE ALL RIGHT!!!! DONT LET AN ELECTRICIAN DO YOUR NETWORK CABLING............ISSUE RESOLVED!!! So i got Tom the Network Engineer from 'Plugged In Comms' to pop over. Although his tester kit did not find any faults and he was about to leave saying, sorry i can't help you mate.....his hand just nudged the cable and he saw it cut off the connection....luckily he then unscrewed the faceplate to uncover the absolute disaster behind there! And Thank Goodnesss he did!!
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AFTER...........
The electrician had used this type of face plate patch panel plug thingy (very technical lol).....But the network engineer used ones by EXCEL/EXEL
The electrician had used this type of face plate patch panel plug thingy (very technical lol).....But the network engineer used ones by EXCEL/EXEL
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da dum dum duuuuuuumm (scary drum roll)...........SHE RETURNS.........now u clever cloggs can tell me what i should do
i didnt mean for it to sound rude, i apologise if it did.
I hope this makes sense now. Its quite simple, Router to switch, switch to pc, both rooms have face plates/wall ports but the other end to the router is an RJ45 plug that goes straight into the router.
The only missing cable is to the wifi AP
Thats sky Q and the switch on the wall is a TP-Link 16 x 1Gb port switch, feeds of the main router. doesnt link to anything that is having drop outs. That serves all the downstairs AP's and 1 PC. No drop out issues there at all.
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They Sky router is for the Sky Q boxes, my internet is with EE, The EE SMART HUB PLUS is the FTTP router. I dont see the point in doing what you are saying when i plug directly into the switch in the diagram i get no drop outs. but i am now also only get 1-3 drop outs a day since the terminations were fixed/renewed/repaired whatever you want to call it; at 2.5gbps. Surely the fact that the switch has never dropped out means, no issue with the cabling from the switch to the router?
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Thank you so much for this in-depth explanation, i really appreciate it. I have a few new routers turning up today, im going to set them up and then get back to you.
I maybe should have said this sooner, i cannot afford to have the structured cabling re-done. There are meters upon meters, im not having all the carpets ripped up and floor boards or even if its just carpets, etc. i'll happily have everything re-terminated, but thats all. We went thru 24months of absolute HELL with the builders and i can't bare the thought of ripping stuff up again. so unfortunately that is out of the question.
Also, if you check back in my previous posts, i was getting a new router regardless, because the Smart Hub plus only has 1gb LAN ports. I've settled on the QNAP Qhora-322; which arrived today and i have set up and its running lovely, for now!
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So upon further inspection...the structured cabling is Cat6 other than the wire from my room to my brothers room. thats the only cat5e. Since both ends were correctly terminated by a network engineer with new wall ports, i have stable 2.5gbe connection. But i have a 10gb pci-e NIC which goes upto 10gbps, again i dont need that speed, was just borrowed for testing purposes. it is multi-gig so can connect at 10gb, 5gb, 2.5gb, 1gb etc etc.. its stable at 2.5gb as is the motherboard 2.5gb LAN port. so we have solved the issue for the most part. Thanks everyone for their help.
The way i know the cable is Cat6 is by the light grey printed text on the cable, it clearly says cat 6 on the cable running from upstairs down to the router, and the cable next to it in the now "dual wall port face plate" says cat5e printed on the cable.
In one of my posts i definitely mentioned running a cable from my PC directly to the switch in my brothers room and i got no drop outs, I'm currently replying to this post from that very same cable directly into the 10gb port on the QNAP switch and no drop outs for the passed 2hrs. Maybe the cat5e can't handle it....but as mentioned it is at least happy at 2.5gb and that is all i needed.
MANY MANY THANKS TO EVERYONE WHO CHIMED INTO THIS THREAD! Im sorry it was such a nightmare, but i was hoping from the pictures and using the term 'wall port' ppl would understand that there was structured cabling involved from the get go. Anyways, we got there in the end. The cat6 cable from the router downstairs to the switch upstairs is also plugged into 10gb ports on both ends and not having any drop outs.
You are a great asset to this forum! Hope you stick around. Unfortunately this is the new issue...since the network engineer correctly terminated and used Brand New 'Exel' branded wall ports, i can connect at 2.5gbe but anything above that still gives drop outs. i tested 5gbe and 10gbe. only when i set speed and duplex to 2.5gb or 1gbe it is stable. And the testing equipment the network engineer had showed the cable run as being 26meters, @Avalon ; so i'd assume the length cat5e should be ok (under 30m as Avalon mentioned), but hey ho, it is what it is, 2.5gbe is plenty for what i need. i may pluck up the courage and funds and just drill a hole thru the skirting in a corner behind the desk to make it almost invisible and have someone lay a cable from my PC along the edges of the carpet to my brothers room. I'll keep you all posted if i do that.....look out for thread resurrection circa 2025 or later LOL
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