Possible help with screen tear

[ben90]

Hi all,

I've bought a new monitor to act as my second one purely for movies/youtube and general internet browsing.

My problem is that I have noticed the new monitor screen horizontally tearing in on spot, which appears about 2 inches down from the top of the monitor. This is the only place that it happens and is only noticeable when playing a video.

I've tried:
Running the monitor on its own, without the second screen.
Enabling V-sync
Different resolutions

Since it is still tearing when it is plugged in by itself I was wondering if this is actually a hardware fault with the monitor or if there may be a fix for this.

Specs-
BenQ PD2700Q 27 Inch 1440p (new one)
Acer 25inch 1080p 144hz
rtx 2070
Windows 7

Thank you for any assistance,

Ben

 

[ben90]

Seemed to have fixed it.

For anyone that may come across this issue - the culprit was that I was using Windows 7 basic theme. Changing this back to normal w7 theme solved the issue.