Post office gave wrong amount for currency exchange
- Thread starter Nerusy
- Start date
A bit too far my comfort to tell, as for what purposes, how would I know. In any case why would that matter, you clearly had a much better place to exchange currency in mind from your post, what was it?
Edit: I should expand, she has been to the bank first, they told her she'd get better rate in a different place. The wrong rate she was given in PO was obviously amazing but apparently the right one was still better than what she was offered in the bank (don't know which one she didn't say)
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Okay, thanks for the advice, but where would you exchange money if you just want to get £ and put them in your bank account?
I would like to point out that when you say "is she mental?" comment, she changed the money after she was given rate over the phone that was below spot, the rate was amazing. Hence her actions were very correct wouldn't you say?
Is that 4 figures in terms of Sterling?
i.e. she's been given between £1000 and £9999 too much or 4 figures of Yen for example which would be something like £7 to £70?
I'm getting the impression that she's been given a lump of foreign currency (Nigerian prince? ) that she wanted in sterling to go and pay into her bank. Her bank told her she'd get a better rate at the PO than if she paid the foreign currency in at the bank and had them exchange it so that's where she went.
If so, credit cards and debit cards are irrelevant.
) that she wanted in sterling to go and pay into her bank. Her bank told her she'd get a better rate at the PO than if she paid the foreign currency in at the bank and had them exchange it so that's where she went.If so, credit cards and debit cards are irrelevant.
What? There's basically no benefit to doing that - why would anyone want to, unless they were going somewhere which wasn't going to have ATMs (unlikely!)
She benefited from an error. But she just lucked out after planning on doing something stupid
You trolling me now? Put yourself in her position, you call up a place that exchanges money, they offer you very good rate compared to what other places offer, you go there and exchange money. What's the problem? She didn't plan on changing it t here, she called up to check the rate.
Also don't avoid the question, where would you exchange money from euro to £ to put in a British bank.
I'm getting the impression that she's been given a lump of foreign currency (Nigerian prince?
If so, credit cards and debit cards are irrelevant.
Pretty much, I don't know for sure myself but she is foreign, I believe her family is wealthy and we just went through New Year.
Some places in Germany (i.e. supermarkets) don't accept VISA or Mastercard in favour of EC cards. Certainly learnt a lesson with that one.
yes they were
I don't see the problem - she's phoned round a bunch of places the post office quoted her a rate (which you're now indicating was negotiated)
they've then honored the rate they've quoted her and given her the cash... I really don't see the issue from her perspective - she did everything right, got a good rate etc...
The euro has risen a bit in the past few days... what are they proposing they do about it - do they want to give her back all the euros she changed?
Asking her to pay up some difference to account for the rate they think they should have charged her isn't fair - she might have gone elsewhere if they'd quoted her a different rate in the beginning.
Realistically she doesn't have to do anything, the person(s) who screwed up have screwed up whether or not she decides to do anything about this - undoing the transaction would require them ordering in rather a lot of euros to hand over over the counter...
Agree 100%
A shopworker was trying to guilt trip me into not buying something that was marked with a wrong price. It was £10 cheaper than it should have been. Manager gave it the all clear, but afterwards the sales assistant said to me 'You do know I will get in trouble for this'. Astounded to say the least!
Soldato
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I'm quite suprised their system even allows them to sell currency at a loss making rate - shouldn't even be possible in the first place, bit of a flaw there!
I would tell your friend not to be a filthy ***** and resolve the problem with the Post Office in a calm and reasonable manner.
Seriously how hard is it to be a decent human being these days. So there is no "legal" obligation to give the money back, that doesn't mean you shouldn't.
Seriously how hard is it to be a decent human being these days. So there is no "legal" obligation to give the money back, that doesn't mean you shouldn't.
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lolwat?
You know exactly what I mean.
The Post Office made a mistake and admitted it and asked for his friend to return the money given in error.
Refusing to because there is no "legal" requirement to do so is just being a dick.
It doesn't seem like we are talking about a small sum of money here, if it were £5/£10 then sure what the hell.
would the post office be helpful if it was the other way around?
I doubt that the PO would be so accomodating were the boot on the other foot.
More to the point, the woman's story about losing her job doesn't add up and sounds like she's trying to pull a fast one.
So no, I don't know what you mean.
a "filthy *****" for performing a transaction based on rates and terms agreed and being given a receipt
lolwut
Exactly. If the person in question had accepted a lower rate, and then gone back a couple of days later and said "do you know what - I don't think I was happy with the rate you gave me the other day, can I have an extra £1k?" You'd get laughed out of the shop, and quite rightly so!!