• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

Potential problem with 4090

rchads89

rchads89

rchads89

Associate
Joined
16 Sep 2010
Posts
1,316
Location
Nottinghamshire
Been trying to get to bottom of this for awhile now :( sometimes the 4090 will work in games when theres demand and sometimes not! it will never blue screen or not power up and sometimes its fine no problem.

When it acts up on any game i will get very low fps and the fans are not spinning on the card but all lit up. I have to reboot the pc and that sorts it!

Specs of pc are

7950x3d stock
msi x670e tomahawk Updated bios to latest
32gb ddr5 6000mhz EXPO enabled default
samsung 990 2tb Updated firmware to latest
corsair 1000w atx 3.0
4090 msi gaming x trio stock

Card is powered by the 600w cable I have updated the bios for the motherboard. I have reinstalled the GPU card drivers to the latest. I have uninstalled MSI center and tuner see if that was at fault. When it works it will work throughout a gaming session and works flawless no issues performance does not drop off or anything like that!

Anyone got any suggestions before I contact retailer? Thanks
 
Last edited:
Try toggling HAGS - if it's on turn it off or vice-versa.

Untitled.png
 
Last edited:
Aegis said:
Try toggling HAGS - if it's on turn it off or vice-versa.

Untitled.png
Click to expand...
Something else I need to turn off as well as HAGS because if I turn it off I get terrible FPS 130 from like 240-300 :( on warzone 2 and other games seems to be a lot worse also :( does something else need to be selected or unselected ? Thanks
 
Last edited:
It may also be down to Windows.

Look at your power settings in there. It can hobble your rig's performance if set to eco or even balanced.
 
Does event viewer say anything under windows logs > system?
Theres another power option in windows control panel, System > Power > Power mode

If event viewer points to a pcie power issue go into your bios and mess with the PCIe Native Power Management settings.
 
Frenzy said:
Does event viewer say anything under windows logs > system?
Theres another power option in windows control panel, System > Power > Power mode

If event viewer points to a pcie power issue go into your bios and mess with the PCIe Native Power Management settings.
Click to expand...
I'll check thanks
 
I have a feeling its something to do with the fan setup on my system ... system fan 6 is the GPU so I have selected it from DC to PWM see if it helps other than that I have no idea what it could be!
 
Done all above and last night had to reboot got back into windows and it's happened again GPU fans not spinning hwmonitor reads 50w rebooted fine again back to normal? Can't think what it can be but if it was a power issue or GPU issue you would think by simple reboot wouldn't fix it? Annoying tbh
 
Last edited:
Sounds like there is something wrong with the card, it sometimes works but other times not and you don't change anything in between.

Problem is the retailer may struggle to find anything if it decides to work when they test it, I'd say try to get video evidence if possible, show it not working properly then a restart, then it working, it'll show it went from one state to another without you changing anything.

Good luck, I'm somewhat stressed at the moment as my brand new 7900xt has gone back with a weird issue, and I am waiting for feedback on that, fingers crossed they agree it's borked.
 
BUDFORCE said:
Sounds like there is something wrong with the card, it sometimes works but other times not and you don't change anything in between.

Problem is the retailer may struggle to find anything if it decides to work when they test it, I'd say try to get video evidence if possible, show it not working properly then a restart, then it working, it'll show it went from one state to another without you changing anything.

Good luck, I'm somewhat stressed at the moment as my brand new 7900xt has gone back with a weird issue, and I am waiting for feedback on that, fingers crossed they agree it's borked.
Click to expand...
Might have to contact retailer and explain see what they say but haven't ever had this issue before and tried googling etc and doesn't seem a common problem?
 
Shall I try and update the bios on the card? See if that helps? Anyone know how you do it? I've downloaded MSI centre they is nothing on there
 
You must log in or register to reply here.
Back
Top Bottom