Testing both sticks individually and in different slots helps eliminate the DIMM slot/MB as the possible fault.
Also, you get to determine which stick is faulty (perhaps both).
Problem PC
- Thread starter Auraomega
- Start date
Testing both sticks individually and in different slots helps eliminate the DIMM slot/MB as the possible fault.
Also, you get to determine which stick is faulty (perhaps both).
Your memory should still run error free - so the above recommendations still apply (if that is what you're asking?).
But there would be no harm testing the memory in dual channle mode, first, just out of curiosity...
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No, what I mean is even though both modules are in in their paired sockets they're running in single rather than dual channel like they should be. Is this any indication as to ram or mobo, or am I clutching at straws again?
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I know what you mean (i got your original message in my subscription email) and it does suggest a problem - but it still could be soley memory related. Which is why you need to to some methodical testing...
It may be the memory is fine and the DIMM slot/MB is at fault (or other) - but you need to start trying to eliminate components and the memory test is one of the simplest starts.
Good luck.
Yeah I figured out after I posted it 
I'll take one stick out and run memtest overnight while I'm at work, and do the same tomorrow night and see if either throw up an error.
EDIT:
Windows Update seems to be updating manifest files which I need because I've access to some of the tools I previously didn't have. In System Properties I see this:
Installed memory (RAM): 4.00GB (2.00GB usable)
I'll take one stick out and run memtest overnight while I'm at work, and do the same tomorrow night and see if either throw up an error.
EDIT:
Windows Update seems to be updating manifest files which I need because I've access to some of the tools I previously didn't have. In System Properties I see this:
Installed memory (RAM): 4.00GB (2.00GB usable)
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Try this:
- Type 'msconfig' into the command box
- Click on the boot tab and then on the 'advanced options' selection.
- Then make sure the box entitled 'Maximum Memeory' is NOT checked.
- If it is, uncheck it, save and restart windows.
So for the past 3 nights I've decided to run memtest while at work. Thursday night I ran one stick and after a shift and sleep had no errors. Ran the second stick in a different socket and after the shift and sleep I had 3 errors. Decided to run the stick which gave no errors in the socket which did give errors during my shift, just got back 18 hours later and no errors so I think it's safe to say the RAM is at fault and not the mobo, so thanks to everyone who has given me help and advice. I will tomorrow test the module which gave errors in another socket to make certain.
Now my question is where do I go from here? The RAM is by G.Skill and has a lifetime warranty; I got the RAM just over 18 months ago so would I have to go direct to G.Skill or can I go through OcUK?
Now my question is where do I go from here? The RAM is by G.Skill and has a lifetime warranty; I got the RAM just over 18 months ago so would I have to go direct to G.Skill or can I go through OcUK?
You're right - he will have to go through G.Skill as the warranty with OcUK will have expired.
G.Skill rma info - link
You may have to wait a couple/few weks for replacements. :/
Well I've been trying to prove it's the RAM or the mobo.
All tests on at least 16 hours while I've been at work.
Stick 1, slot 1: failed
Stick 2, slot 1: pass
Stick 1, slot 2: no POST
Stick 1, slot 3: pass
Stick 2, slot 2: no POST
Stick 2, slot 3: pass
So, that would imply that slot 2 is faulty right? However if I use slot 1 and 3 for dual channel the RAM is only single channel, Windows recognises 4gb but only uses 2. If I use slot 1 and 2 I get single channel as expected, however I get access to all 4gb of RAM and it posts fine.
Slightly confused now. I can't use slot 4 due to my CPU cooler, but is there any other tests I can do?
All tests on at least 16 hours while I've been at work.
Stick 1, slot 1: failed
Stick 2, slot 1: pass
Stick 1, slot 2: no POST
Stick 1, slot 3: pass
Stick 2, slot 2: no POST
Stick 2, slot 3: pass
So, that would imply that slot 2 is faulty right? However if I use slot 1 and 3 for dual channel the RAM is only single channel, Windows recognises 4gb but only uses 2. If I use slot 1 and 2 I get single channel as expected, however I get access to all 4gb of RAM and it posts fine.
Slightly confused now. I can't use slot 4 due to my CPU cooler, but is there any other tests I can do?
Going to drag this one back!
PC crashed again (took its sweet time in doing so), ran Memtest and the results aren't pleasing...
Stick 1 failed in slot B1
Stick 1 passed in slot A1
Stick 2 failed in slot B1
Stick 2 passed in slot A1
I'm going to say that the mobo is at fault here and not the RAM. Being an Asus board bought from here, coupled with it being about 18 months old, what should I do in terms of getting a replacement/refund/repair? The issue is as mentioned hard to replicate and I have the feeling any tests will just say the board is fine and another component is at fault.
PC crashed again (took its sweet time in doing so), ran Memtest and the results aren't pleasing...
Stick 1 failed in slot B1
Stick 1 passed in slot A1
Stick 2 failed in slot B1
Stick 2 passed in slot A1
I'm going to say that the mobo is at fault here and not the RAM. Being an Asus board bought from here, coupled with it being about 18 months old, what should I do in terms of getting a replacement/refund/repair? The issue is as mentioned hard to replicate and I have the feeling any tests will just say the board is fine and another component is at fault.
If it was me, I would buy 4Gb of low profile ram, corsair XMS or similar, you can use it later or sell it on, just to make sure it definitely is the board, it sounds like it. You will need to RMA through ASUS as I think that the B3 replacement has ended. It is a B2 board?
andy.
andy.
B2/B3?
If I'm going to buy new RAM it'd have to at least match this spec so I can run them at optimal speed, which isn't cheap. I ran my PC for a few weeks with just 1 stick in slot A1 and had absolutely no issues during that time, too.
If I'm going to buy new RAM it'd have to at least match this spec so I can run them at optimal speed, which isn't cheap. I ran my PC for a few weeks with just 1 stick in slot A1 and had absolutely no issues during that time, too.
B2 was the first sandybridge chipset which had issues with sata and was replaced free by the mobo manufacturers.
I suggested the ram as it would test the slots at 1600MHz maybe running ram at 2GHz could be an issue as it is not supported by the chipset.
I suggested the ram as it would test the slots at 1600MHz maybe running ram at 2GHz could be an issue as it is not supported by the chipset.
