Problem with downloading photos :S

themask70 · 13 Apr 2009 at 12:15

I'm completely stumped on this one. All of a sudden I don't seem to be able to download photos from my Canon EOS 350D any more.

When I plug my camera into my PC, windows does recognise it's there, but when I go into Lightroom and try to import photos, I just get an error dialogue saying that "No photos were found".

Also, when I try to explore the camera from explorer, it just shows a blank memory card even when I know that there is data on it

I flashed the camera with the latest firmware release from Canon but that has made no difference

Anyone got any suggestions for what I could try doing, or is it time for a new camera?

Thanks in advance

Yarde · 13 Apr 2009 at 12:21

Might be the card?

Can you view the pictures on the camera?

Try another card and see if it does the same thing?

themask70 · 13 Apr 2009 at 12:23

The pictures can be viewed on the camera, and I've tried different cards but that seems to make no difference

greywolf · 13 Apr 2009 at 12:25

Try using a card reader if you can lay your hands on one?

A.N.Other · 13 Apr 2009 at 13:16

You can't manually take photos off the card in explorer when it's in the camera, you'll have to buy a card reader. I don't like all of the carp that comes on the Canon CDs, so I haven't installed any of it and, naturally my camera isn't recognised either. Don't see why it would suddenly stop, though - reinstall the software and go from there?

themask70 · 13 Apr 2009 at 13:57

A.N.Other said:
You can't manually take photos off the card in explorer when it's in the camera

I've managed to before :S

And thanks for the replies everyone, I think I might buy / borrow a card reader from somewhere to import my photos from now on.

robertgilbert86 · 13 Apr 2009 at 14:45

Nikons have a USB option in-camera for either 'mass storage device' (which shows the card as a disk in windows) or 'not sure...' (which shows the camera as a device-so you can change firmware, use control software etc...)

Check your settings for that kind of thing on the camera.

neverender · 13 Apr 2009 at 18:53

A.N.Other said:
You can't manually take photos off the card in explorer when it's in the camera, you'll have to buy a card reader.

As an old 350D user, I can say 110% that this is untrue.

My 350D often used to play silly buggers in displaying its CF contents in Explorer. A few hammers of F5 or liberal use of the back/forward buttons usually sorted it. I assume you've done obvious stuff like that though, so unfortunately I can't help beyond suggesting you try a different USB cable.

A.N.Other · 13 Apr 2009 at 19:37

neverender said:
As an old 350D user, I can say 110% that this is untrue.

My 350D often used to play silly buggers in displaying its CF contents in Explorer. A few hammers of F5 or liberal use of the back/forward buttons usually sorted it. I assume you've done obvious stuff like that though, so unfortunately I can't help beyond suggesting you try a different USB cable.

I do have a 350D and have done for some time. I can honestly say I've never got it to work properly, but then perhaps I wasn't persistent enough :confused:

or maybe it's just my PC. It works fine on my mac, but then I'd expect it to ...

blastman · 13 Apr 2009 at 19:59

I ad this same issue with my 450D.

Turns out is was the SD card. I managed to get the photos off with a card reader and then did a low level format.

I know it doesn't help you out now, but it might ease your mind a bit that chances are it's not the camera thats busted. Unless you're secretly wishing it is the camera so you can justify buying a new one!!!

themask70 · 14 Apr 2009 at 19:33

blastman said:
I know it doesn't help you out now, but it might ease your mind a bit that chances are it's not the camera thats busted. Unless you're secretly wishing it is the camera so you can justify buying a new one!!!

Bah if only I had the money to do so

Problem solved though: I spent 10 quid on a basic card reader from a well known high street retailer, it works surpsingly well