How to tell whether failed installations or random crashes/freezes/glitches are caused by a bad disc or console hardware issue
http://support.rockstargames.com/hc...aused-by-a-bad-disc-or-console-hardware-issue
Question: I am suddenly experiencing random and intermittent crashes, freezes, and crazy glitches all over the place. I have cleared my cache, deleted game data, re-downloaded the title update, tried to play without my save files, and nothing works. None of my friends’ games have these problems, so it can’t be game itself. How do I know if the problem is my disc or my console?
Answer: Rockstar games frequently read data off the disc, and the following behaviors suggest that the game cannot read the disc and there may be a problem with either the disc or the console.
Grand Theft Auto V
No audio
Cut-scenes stuttering or freezing in random locations, but only on that disc or console
Sound effects playing, but no dialogue audio or dialogue cutting in and out
Random, non-reproducible crashes and freezes that only happen when using a particular disc or console
Getting to a spot where you know there should be a cutscene, but no cutscene plays and all you can do is walk around the area
Stuck on the "loading story" screen
Generic text showing up in Xbox dashboard or PS3 XMB when viewing game icon
Popping in of objects in high level-of-detail environment or textures, objects being unusually slow to load in
PS3 beeping and turning itself off
Being kicked back to the PS3 XMB or Xbox 360 dashboard without warning
Being unable to install the game to the hard drive on 360 (stalling at the same % each time), or freezing during game data installation on the PS3.