Quest 2 / Steam Crashing

Nate75

Nate75

Nate75

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Joined
21 Mar 2005
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Hi.

Thought I would start up Alien Rogue VR tonight and check it out and that's where my issues have started...

Initially, the game loaded up fine, and I went through the options.

It did say to turn the game off and set the Meta Quest app to be the OpenXR Runtime which I did, now it won't start.

In fact worse than that as my machine shuts down instantly now when even opening SteamVR :(

Any ideas?

Thanks
 
On the first review on the Steam store it says

If you're using a quest, download the meta app on your computer, then click the openXR runtime tab and switch it to quest. Once you're done with that, click link under settings on your actual quest and connect it to you're computer and launch the game from there.

Which I have done. The SteamVR page loads up very breifly as in the VR games kind of load up greyish before coming onto the Quest fully and then my machine literally reboots.
 
Did you have problems with Steam VR before this?

How are you connecting to your PC? Using Airlink? Steam Link? Virtual Desktop?

My first piece of advice would be to uninstall Steam VR and reinstall it. The second piece of advice would be to try Steam Link and see do you have issues playing the game.
 
Thanks for replying.

Been running if on/off for about 2 years. SteamVR direct with a cable.

I took off the Meta App. And repaired the SteamVR install. I did notice after posting that Meta on the headset would keep saying cable detected do you want to connect which I of course clisked on yes to.

But it would not pair with the PC. Rebooted many times headset and machine. Re-seated the cable and used different ports.

Just weird, and alarming that it shuts the machine off.

To throw something else into the mix its the first time I have tried VR with my new 9070XT...

I'll have another look later after work.
 
When I say turns the machine off.

This happens if I just try to run a Steam game direct from the Meta app on the headset from the recent app list. If it's not seeing the headset I can see this being an issue, but to shut off the machine... Why not just an app crash!
 
Just to add.

This did start happening with the Alien game. I was actually in the game and that and it said to use the Meta app to change the OpenXR setting to use the Meta App (desktop).

So I went to the app and changed it from Steam.

As mentioned I have since uninstalled the app and changed the OpenXR setting back to Steam within the SteamVR app to no avail.
 
Machine shutting off implies a serious driver issue, or can even be due to an overloaded PSU.

Does the machine restart or shut down? If it restarts then it's likely a blue-screen due to a driver issue. Shutting down implies a PSU issue.

What PC hardware do you have?
 
Ravenger said:
Machine shutting off implies a serious driver issue, or can even be due to an overloaded PSU.

Does the machine restart or shut down? If it restarts then it's likely a blue-screen due to a driver issue. Shutting down implies a PSU issue.

What PC hardware do you have?
Click to expand...
Shuts down.

Hmm... My previous GPU, the 6700 was having the same sort of issues and re-seating the power connectors sorted that (this was a while back now). That was the only part of the machine I bought second hand. Part being (off the top of my head) a Corsair 850W Platinum fully modular.
 
That's a a good PSU, shouldn't have any problem with that. Have you tried looking at the windows event log? It can tell you what caused a shutdown.
 
Yep had a quick look at the event log around the Kernal entries but nothing jumped out at me.

Also by that time I was really "frustrated". I have a better look this eve.

Thanks.
 
It's very rare to have an instant shutdown, and not a reboot. Normally that is due to the PSU being overloaded and tripping out.

3090 GPUs could generate large transient power spikes that could trip some PSUs, I had this happen to me a couple of times.
 
Nate75 said:
Just to add.

This did start happening with the Alien game. I was actually in the game and that and it said to use the Meta app to change the OpenXR setting to use the Meta App (desktop).

So I went to the app and changed it from Steam.

As mentioned I have since uninstalled the app and changed the OpenXR setting back to Steam within the SteamVR app to no avail.
Click to expand...

Does it happen with other VR games?
 
So weird...

Everything is freshly installed. The Meta app is on and connects to the Quest 2 after doing the USB speed test.

Steam VR says error, connect a headset. As soon as I click on, from the headset to allow USB connection to the PC the PC switches off instantly. This time it switched off with the case fans running full pelt (they were pretty much silent before the crash as nothing running).

I tried the Quest 2 on my old 480 8GB machine without issue. Played some Serious Sam as it happened to be installed (ie it's not the headset).

Edit: On the main PC concerned, played 30mins of non VR stuff. Pretty intensive games and it didn't skip a beat.

Starting to think it might be something to do with the USB ports on the main machine...

Anyways that's enough for today!
 
Last edited:
Nate75 said:
So weird...

Everything is freshly installed. The Meta app is on and connects to the Quest 2 after doing the USB speed test.

Steam VR says error, connect a headset. As soon as I click on, from the headset to allow USB connection to the PC the PC switches off instantly. This time it switched off with the case fans running full pelt (they were pretty much silent before the crash as nothing running).

I tried the Quest 2 on my old 480 8GB machine without issue. Played some Serious Sam as it happened to be installed (ie it's not the headset).

Edit: On the main PC concerned, played 30mins of non VR stuff. Pretty intensive games and it didn't skip a beat.

Starting to think it might be something to do with the USB ports on the main machine...

Anyways that's enough for today!
Click to expand...

Have you got any Oculus PCVR games? See does the headset crash the computer when playing Meta PCVR games.

Have you tried Steam Link yet? See can you connect wirelessly without issues.

Does your motherboard have two USB host controllers? IF it does, you might be able to connect the headset to the USB ports using the other Host controller. I guess that your motherboard is out of warranty at this stage? Maybe a powered USB add on card might solve the issue?
 
RevBillyG said:
That does sound like a short on your USB. Have you tried a different cable?
Click to expand...
Yeh first thing I did was try a slot at the back of the case and one on the front of the case (probably a couple of other slots as well tbh). And this morning a different cable as the cable I was using is a new Quest KIWI I bought so thought to try a different one in case it was that (however this cable was fine on my other machine).

Last night, although GTA5 Enhanced ran fine. I fired up 3D Mark last thing and again the machine just switched off as soon as a benchmark started.


Anyways... been a busy morning lol!


I took the machine apart before work which I start in a min as thinking it could be power related also.

I re-seated all the power connectors at both ends and re-seated the RAM sticks and GPU (which is much more secure feeling now as well oddly, as it was connected in with the support metal bar thing that goes into slot 3).

I just ran 3D Mark now and all fine :) (thank god as started to worry about the card with all the sudden power downs).

Also temps were a about 10 degrees down compared to last night on the CPU and GPU when idle (probs needed a clean which I did when re-seating bits...).

Yet to try anything VR mind, that's a job for tonight.
 
Last edited:
Nate75 said:
Yeh first thing I did was try a slot at the back of the case and one on the front of the case (probably a couple of other slots as well tbh). And this morning a different cable as the cable I was using is a new Quest KIWI I bought one so thought to try a different one in case it was that (however this cable was fine on my other machine).

Last night, although GTA5 Enhanced ran fine. I fired up 3D Mark last thing and again the machine just switched off as soon as a benchmark started.


Anyways... been a busy morning lol!


I took the machine apart before work which I start in a min as thinking it could be power related also.

I re-seated all the power connectors at both ends and re-seated the RAM and sticks and GPU (which is much more secure feeling now as well oddly, as it was connected in with the support metal bar thing that goes into slot 3).

I just ran 3D Mark now and all fine :) (thank god as started to worry about the card with all the sudden power downs).

Also temps were a about 10 degrees down compared to last night on the CPU and GPU when idle (probs needed a clean which I did when re-seating bits...).

Yet to try anything VR mind, that's a job for tonight.
Click to expand...
Sounds promising. Fingers crossed.
 
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