Quinn-Direct vs. Adrian Flux

From experience, quinn direct are pretty sound. Claims take a long time to be resolved but i don't think any insurers are in a rush! Customer Support on the phone is average in terms or urgency, once you get through though its dealt with fairly well. Hope this helps.
 
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From experience and the many, many stories I'd never use Flux again. Awful service, outmoded processes... no thanks.
 
While we are on the subject of insurers - anyone had any experience of swiftcover? They are much cheaper than anywhere else for me.
 
Its unlikely that someone has a) personal experience of both and b) 2 similar claims each with both of the companies.

Then you end up comparing based on public opinion when it isn't fair to compare as the situations will be different. Need to compare apples with apples.
 
Awful service, outmoded processes
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Well, in defiance to the true "you only hear the bad stories on t3h interwebz" style, I have to say I've had nothing but excellent service from Adrian Flux, clear to use forms, excellent phone staff, always on hand and very good support in general. Had 3 cars insured with them so far...

Recently had a telephone conversation with another insurer who said AF have really pulling in the reins and straightening their business out....

I did have one small blip with paperwork when they mixed up the registration number with my postcode (this happened with NUD as well, mind :D).

However, I've never had to claim from them....and I hopefully will never have to, either!
 
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Lashout_UK said:
Well, in defiance to the true "you only hear the bad stories on t3h interwebz" style, I have to say I've had nothing but excellent service from Adrian Flux, clear to use forms, excellent phone staff, always on hand and very good support in general. Had 3 cars insured with them so far...

However, I've never had to claim from them....and I hopefully will never have to, either!
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Snap, and I've had to use them to fight a case for me.
 
Was with Flux for two years but Quinn beat them this year, coincidentally.

I've been lucky enough not to have to 'deal' with any insurance company.
 
Ex-RoNiN said:
Who is the better insurer in your opinion, and why? Does anyone have experience with both?
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Im sure youve tried almost everywhere, you tried Sky Insurance? Generally come up in the same instances as those you mentioned.
 
Stanford said:
With insurance, as with all in life, you get what you pay for.
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Rubbish. I can get a quote of a few thousand on my car, and you are telling me they will be significantly better than an insurer that quotes me say £600? I don't think so.
 
One of the guys on the mitsubishi colt owners club works for an insurance company and isn't very complimentary about Quinn, ill just quote him exactly as I cant back any of this up personally:

I thought I'd try and share a bit of knowledge that has come to my attention about them, and that I have found out by looking through their policy document:

No Claims Stepback

With most insurers, if you make a claim on your insurance, your No Claims Bonus (NCB) is reduced by two years, ie,
0-2 years becomes Zero
3 years becomes 1 year
4 becomes 2
5 becomes 3 (There is no extra discount for 5+ years normally)

With Quinn, they stepback 3 years, so:

0-3 becomes zero
4 becomes 1
5 becomes 2

Obviously this will have a heavy impact if the worst does happen. I also have been advised that GLASS CLAIMS WILL ALSO REDUCE YOUR NCB AS PER THE ABOVE SCALE. Many companies do not alter your NCB for windscreen and glass claims (provided they are infrequent) so BE AWARE!!!

Quinn will also not Protect your NCB unless you have 5 years NCB.

On Fully Comp policies, Quinn will allow you to drive other CARS Third Party Only , provided this extension is noted on your certificate of insurance. This excludes vans, car-vans (cars with the rear seats removed) and "Jeep Type vehicles" (although what a jeep-type vehicle is is unclear). Some companies will allow you to drive other VEHICLES up to 2.8 or 3.5tons Third Party Only.

Quinn may also not pay out in the event of a claim unless ALL bulbs in the car are working. So that duff taillight you were meaning to replace could cost you your insurance policy.
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Just a bit of info you might find useful :) Personally a lot of horror stories about Flux too so guess you just have to weigh up your options...
 
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Quinn may also not pay out in the event of a claim unless ALL bulbs in the car are working. So that duff taillight you were meaning to replace could cost you your insurance policy.
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That is utter rubbish. If you crash your car... chances are you aren't going to have 100% working bulbs. The shock could be enough to blow a bulb that wasn't even in the crash bearing area. Let alone say 2 headlight bulbs and indicators.
 
-Mike- said:
That is utter rubbish. If you crash your car... chances are you aren't going to have 100% working bulbs. The shock could be enough to blow a bulb that wasn't even in the crash bearing area. Let alone say 2 headlight bulbs and indicators.
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I am really worried now, I have got insurance protecting my car with alloy wheel extra coverage.

I have changed my Rear back lights from stock golf mk.4 lights to the GTI stock lights (slightly darker indicators)

Will this affect me if i make a claim? does it mean that i need to tell them this?

What about Debadging it?

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