Rad failed after 5-6 months where to return?

borley · 20 Sep 2012 at 14:54

Hi i bought the EK watercooling kit for £130 it includes everything, just being used for CPU cooling.
Well today i was swapping over PC cases and when i unscrewed one of the top screws from the rad i could see it was staring to leak

So i was wondering who do i return the rad to? also can i send back just the rad? i ahve had to go back to my fan coller.
Regards
Guy

pastymuncher · 20 Sep 2012 at 15:00

Sounds like you screwed the screw in too far and punctured the rad. If this is the case then it's user error and you won't get a RMA.

Mayhems · 20 Sep 2012 at 15:09

No offence but as said above your own fault also if a rads gonna leak it will leak with in 1 week of using it. Just seal the hole you made and you'll be sorted.

borley · 20 Sep 2012 at 15:10

what do you mean to far its supposed to go right through with the fan on the otherside?
UIf it is the case i will buy another rad i think they are around £25.
Regards

Mayhems · 20 Sep 2012 at 16:50

You can fix your rad by soldering in the hole. No need for a new one. If you cannot get it fixed ask some one on here for some help. We have a local rad maker and i can help you get that one fixed. I don't know his prices though but i don't expect it to be high.