Rainforest requires criminal report reference for missing package?

[IC3]

My bank has refunded the cash, Amazon has to provide valid proof of delivery, otherwise I get to keep the money.

 

[sprite1275]

Hardley use Amazon now, used to use them loads.

Definitely wouldn't buy prime again.

 

[Pawnless Endgame]

I agree with the replies about needing a code, and that Amazon should start using codes again for items over a certain amount, like £20.

Off-topic but I had to provide a crime number for one of my hearing aids that went missing. The NHS trust did issue me with a new hearing aid for an admin cost of £70 or £75 (still only a fraction of what the hearing aid would have costed them). The crime number was just in case the hearing aid ever showed up.

The incident has been logged as non-crime hate incident

Fixed

 

[chaparral]

I agree with the replies about needing a code, and that Amazon should start using codes again for items over a certain amount, like £20.

What this code thing you guys keep talking about ?

 

[tom_e]

What this code thing you guys keep talking about ?

The driver asks for a code when delivering and puts it into their phone to confirm the delivery

 

[dlockers]

That's the thing, they did not long ago, last time I ordered was abroad around 1-2 months ago and before that I ordered an item worth over £300 and I had to provide a passcode to the drive to get the parcel.

I suppose they removed this part of the process, as it meant more time required for deliveries which meant less revenue... I've 0 sympathy for Amazon, even if people scam them, they're literally creating loopholes which are being exposed/used and we all suffer from it...

They still do it, it just depends on the item in question.

 

[dlockers]

My bank has refunded the cash, Amazon has to provide valid proof of delivery, otherwise I get to keep the money.

Lol you'll just be banned from Amazon now.

 

[dlockers]

I’ve never even heard of Amazon requiring a code upon delivery. Only Deliveroo

I’d have thought some news outlets might be interested in the fact that Amazon is essentially abusing the police force and wasting their time with something that is 100% Amazon’s fault.

It’s crazy they’re not even proving that it was delivered it to your house. Presumably because they didn’t. If they didn’t deliver to your house and they’re asking you to report it as stolen, I’d also have thought that is shady ground for you legally. (And them!)

It's non police staff who would log a crime like this. It's an offence to lie to the police so Amazon are just derisking themselves to stop scams.

 

[Werewolf]

re the use of codes for delivery the problem with that is if you're not the only person home, or someone else is going to be in for the package it causes a problem as IIRC amazon only send the delivery codes a short while before the expected delivery.
Given the delivery window for a lot of stuff is something like "until 9pm" it basically means the person receiving it has to be in that full time.

Which means you have to be able to not only check the code, but forward it onto someone else and that's a bit of a problem if for example you're working night shifts and the code arrives halfway through your sleep period.