These council workers are always whining about staffing levels, resources, pay, stress, whatever. There are countless cases in the UK, well publicised where the social workers are screaming apologies for deaths where relatives, the police, even the kids themselves are telling them there are serious issues, yet they have done nothing constructive. their care of the elderly is similarly lacking. Jobsworths, in my experience, hiding behind legislation, constantly complaining. Teachers are no better, they have often failed to get involved where the cruelty to a child in their care is manifestly obvious, but as you rightly say, they put covering their lazy arses first.
Here's a few to post apologies for, sadly it won't help them now.... Sorry the list is *SO* long, it'll take a while to plough through it.
https://theukdatabase.com/uk-child-...that-have-died-from-social-services-failures/
Did I mention Rotherham? If the perpetrators of the abuse are ethnics, God help the kids. Can't have them called racist, best to take the ostrich approach, rather than sully their precious careers.