Repeating HDD Failures

Tesla

Tesla

Tesla

Soldato
Joined
19 Jan 2003
Posts
17,579
Location
Bristol, UK
Hi guys,

I have a customer whose old 40GB HDD started failing back in Feb. They also had unlicenced XP and their system was a mess and very sluggish.

New 80GB WD 7200rpm 8MB Cache HDD and a clean, legit install of XP later and the customer was happy.

Fast forward 9 months and the customer calls me back with BSOD on boot.

The HDD fails the WD Diag tool so I put it down to back luck and replace the HDD with another new identical drive.

Now, less than one month later the customer calls me again. I run WD Diag again and again the drive fails. This time the Diag tool reports it repaired all errors.

Any ideas? Possibly incredibly unlucky but they have a few weird electrical gremlins in their home. The TV switches to standby often. They replaced the TV and it does the same thing. Also, their cooker was repeatedly tripping the supply but they have had that repaired now.
 
Recommend getting a qualified electrician to do an inspection of the electrics and wiring in the home? A bit too many gremlins there... something weird is going on.
 
TBH unless you're getting the drives RMA'd and replaced I wouldn't be supplying any new HDDs. Its obvious there are electrical issues in the home which could explain the situation.
 
Dodgy PSU, motherboard etc. What errors do they report.

Also ask them if they are doing something funny with the computer as well. Also try a different brand (*cough* Seagate *cough*)
 
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