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Replacement heated windscreen issues.

Discussion in 'Motors' started by Iamzod, Jan 11, 2019.

  1. Iamzod


    Joined: Dec 7, 2002

    Posts: 3,184

    Location: UK

    Anyone else had a heated windscreen replaced and had nothing but issues with it?

    I have Autoglass coming out tomorrow to fit the 4th windscreen in 12 months to my car as the heating elements keep failing in the ones they are fitting, last one was fitted only 2 months ago.

    Anyone else had the same problems?
  2. grudas


    Joined: Mar 12, 2008

    Posts: 19,953

    Location: West sussex

    not heated per say but they did break the screen molding trim around on my lexus... and glued it back with double sided tape which as now popped off.

  3. Spunkey


    Joined: Oct 18, 2002

    Posts: 13,737

    Location: The land of milk & beans

    Yep. I had the same issue in my old Mondeo. The elements in the cracked original screen worked fine, but the replacement had 4 or 5 of them die within 2 months. If I wasn't planning to get rid of the car anyway I'd have got them back out again. It seems their supply of replacements is non-OE crap.
  4. Iamzod


    Joined: Dec 7, 2002

    Posts: 3,184

    Location: UK

    Also in a Mondeo, but an ST220 i intend to keep long term. Wonder how many screens they will fit before they put a Ford one in it, i refused the last one as it was the same as the first three.
  5. Phil99


    Joined: Oct 29, 2004

    Posts: 10,826

    On my old focus only the elements on one side worked after a replacement. They also got the black glue on the A-pillar on one side, which I didn't notice at the time I signed off. I would have complained if the car wasn't written off shortly after :o
  6. Nasher


    Joined: Nov 22, 2006

    Posts: 11,824

    They bent the mounts and broke a load of clips which hold the scuttle panel in place when I had one done. Didn't notice until ages after. :/

    Next time I'm going to stand there watching them do it.
  7. Scania


    Joined: Nov 25, 2004

    Posts: 23,128

    Location: On the road....

    For balance, Autoglass replaced the heated screen on my partners old Focus at 2 years old, when she sold it 3 years later the heated screen still worked perfectly....
  8. SoliD


    Joined: Feb 25, 2004

    Posts: 14,126

    Location: Portsmouth

    Mines been fine since being replaced last year!

    Wish I’d got my old st220 done as only the passenger side worked which was bloody annoying !
  9. ardy89


    Joined: Dec 6, 2005

    Posts: 824

    Location: Hull

    Mine's only been in a couple of months but so far so good. Also a Mondeo (MK4) but I made sure I had genuine Ford glass fitted and waited longer because of this.

  10. Phemo


    Joined: May 6, 2004

    Posts: 5,267

    Location: Portsmouth

    I had a screen done on my MK4 Mondeo back in June. I traded it in December but the heated screen part was working fine although somewhat annoyingly there was an inch or two in the middle of the screen that wasn’t covered with a heating element. I thought it was faulty until I looked closer and the L/R elements just don’t meet in the middle - can’t remember if the original glass was like that or not.

    I’m pretty sure my replacement glass was Pilkington branded.

    What wasn’t fine though is the amount of condensation on the inside of the windscreen on cold mornings. Clearly a bad deal somewhere.
  11. gort

    Wise Guy

    Joined: May 27, 2003

    Posts: 1,347

    My replacement heated windscreen had a few failed elements from day one but wasn't worth the hassle of swapping.
    That was over 12 years ago. Every so often another one fails. At a guess I'd say 20% or so have now gone across the screen but it still does the job, just about, with the left side sometime cutting out completely. Poor / corroded connectiin somewhere I think.
  12. Iamzod


    Joined: Dec 7, 2002

    Posts: 3,184

    Location: UK

    I'm picky, a single failed element is a warranty replacement claim imo. I have an ST220 specifically because I wanted one rather than it being a cheap old car so it's maintained to the same level as a brand new one.

    Seems they have seen sense as although they couldn't fit it as the weather was too bad the guy had a look on his van for me and it's a dealer part they have supplied this time.
  13. ahenners

    Wise Guy

    Joined: Mar 31, 2010

    Posts: 1,257

    Location: Lancashire

    I had the heated screen of my Octavia replaced by Autoglass just under 2 years ago. Still seems as good as when it was fitted, I haven't noticed any elements not working.
  14. Django x2


    Joined: Sep 28, 2008

    Posts: 12,209

    Location: Britain

    That's simply a fuse (there's one per side of the windscreen).

    I ensure that when the M5 had a crack across it's screen, that it was replaced by BMW branded glass. They advised me that it wasn't any different, but they did respect my request and I paid no more for it other than my normal windscreen excess which was £50
  15. slick rick


    Joined: Dec 14, 2013

    Posts: 2,574

    Yep, mine is like a barcode with parts working and parts not working.
  16. mattcrane


    Joined: Jul 29, 2014

    Posts: 573

    Location: Truro, Cornwall, UK

    Haven't had any problems with the screen itself when they eventually got the right one.

    In the end they had to order a OE Ford one from Spain that took 3 weeks to arrive.

    The stupid thing was I had only had the car 2 weeks when the screen cracked in total took them 8 weeks to sort out.
  17. sovietspybob

    Wise Guy

    Joined: May 25, 2008

    Posts: 2,390

    Location: North Wales

    I had issues years ago when my windscreen was replaced in my MK2 focus, only the passenger side worked afterwards.

    I left it a year or more 'till i got it replaced again but only because i was selling it on.
  18. HellDiverUK


    Joined: Jun 28, 2017

    Posts: 98

    The working on one side thing is usually the connection at the bottom coming off when they refit the plastic scuttle panel, typical crap Ford design and nothing to do with Autoglass. My Mondeo's screen never worked from new, dealer never was able to fix, ended up fixing it myself by soldering a bit of a longer wire on to the loom.