Responsiveness of Browsing

Cavallino · 14 Dec 2013 at 12:00

Hello folks.

So I was doing some online banking and noticed how some of the websites were a little "unresponsive". E.g. when you click one link it takes a little while for the next page to load, all the while if you hover the cursor over other links, it would not change into the "pointing hand" icon, indicating that I have to wait for the next page to load before I can start clicking again.

Is this anything to do with my PCs responsiveness or could this be an internet speed issue? Or a ping issue? Download speeds are ok (60Mbit, but pings sometime take some time to register).

The same is more or less happening in IE11 and Firefox.

Any input appreciated.

KIA · 14 Dec 2013 at 12:03

Virgin Media?
Wired or wireless?

Try a different DNS provider.

https://developers.google.com/speed/public-dns/
http://use.opendns.com/

Cavallino · 14 Dec 2013 at 12:26

Wired and Virgin Media.
Sounds like a DNS issue to you KIA?

Cavallino · 14 Dec 2013 at 12:42

I mean generally browsing is ok on other sites but for example sites like HSBC and M&S Banking see sluggish.

darael · 14 Dec 2013 at 12:51

Have you got Rapport installed? That security software which most banks seem to recommend.

Cavallino · 14 Dec 2013 at 13:02

I don't have it installed. Surely that would just bog things down no?

opethdisciple · 14 Dec 2013 at 13:08

Specs of PC?

Cavallino · 14 Dec 2013 at 13:25

It meets IE spec requirements

i4770k, couple of 280Xs, 8GB 1600MHz RAM etc.

Orcvader · 14 Dec 2013 at 14:14

Try a different DNS server and see if that helps. I tried the default Virgin one for a while and didn't like it's reliability, so I changed to the Google DNS and found it to be much better.

KIA · 14 Dec 2013 at 14:28

Cavallino said:
I don't have it installed. Surely that would just bog things down no?

Don't install it.

Cavallino · 14 Dec 2013 at 15:14

Orcvader said:
Try a different DNS server and see if that helps. I tried the default Virgin one for a while and didn't like it's reliability, so I changed to the Google DNS and found it to be much better.

Cheers bud. So I take it you had similar issues?

Which DNS should I use?
8.8.8.8 or 8.8.4.4

KIA said:
Don't install it.

Ok

KIA · 14 Dec 2013 at 16:30

Cavallino said:
Which DNS should I use?
8.8.8.8 or 8.8.4.4

Both. One will act as a failover.

Cavallino · 14 Dec 2013 at 19:01

And should both fail does it revert to the VM one or would it generally not work due to not specifying a DNS that works?

darael · 14 Dec 2013 at 19:35

Cavallino said:
I don't have it installed. Surely that would just bog things down no?

I should have been clearer, sorry. I wanted to check that it wasn't installed, as it is known to slow down browsing.

Orcvader · 14 Dec 2013 at 20:07

Cavallino said:
And should both fail does it revert to the VM one or would it generally not work due to not specifying a DNS that works?

No idea but I have yet to see both fail. I have 8.8.8.8 as the main, and 8.8.4.4 as the backup.

Cavallino · 14 Dec 2013 at 20:12

darael said:
I should have been clearer, sorry. I wanted to check that it wasn't installed, as it is known to slow down browsing.

Ah cheers

Orcvader said:
No idea but I have yet to see both fail. I have 8.8.8.8 as the main, and 8.8.4.4 as the backup.

Will do same. Thanks.

Cavallino · 15 Dec 2013 at 21:52

Ok little update. Something significant.
I have AVG installed currently.
I disabled Resident Shield and the Linkscanner (for browsing/downloading and general OS protection), the system certainly feels "nippier".

Bit of a bummer that AVG is slowing things down, anyone have any other Antivirus/malware monitoring program recommendations?

KIA · 15 Dec 2013 at 22:33

Remove AVG & give Microsoft Security Essentials a go.

ShakenNstirred · 15 Dec 2013 at 22:47

KIA said:
Remove AVG & give Microsoft Security Essentials a go.

^^^this

Cavallino · 15 Dec 2013 at 23:03

Cheers. Will do.