Soldato
Be pleasant, and the alternative is make up a reason (maybe not ethical), but a legitimate reason why you couldn't use it - doesn't fit through your doorway or something like that...
kd
kd
Returning unopened item
- Thread starter B&W
- Start date
You can feel for small shops in this situation, maybe they only keep one in stock and have ordered a replacement now. You come along and want to return a perfectly good item and they now have more money tied up in stock than before you came in.
I would think through the possibility of offering them a restocking fee if they say no, so offer say 10% less refund than the cost of the item to allow them to cover their extra costs on your lost sale.
If its a pushchair and its a small business then is it a specialist baby shop? If so maybe take other goods to same value or a credit note for future use (suggest you use soon though, you never know how long any business will last in current circumstances). I am assuming you are getting a pushchair due to having young kids btw
yeah i came in said to him I need to return it and I need to buy a couple of thing. He refunded it on the card I bought it from and I bought about £30 of stuff from him, ive bought a cot off him for £230 before so he knows i'll end up returning some time in the future.