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RX Vega Driver Install Problem

mattyc123

mattyc123

mattyc123

Associate
Joined
5 Apr 2010
Posts
299
Location
Thelwall, Warrington
Hi all,

As some people know I am having some problems installing the driver for my shiny new Vega 64.

I am getting a code 43 in device manager.

When I try and and get into Radeon settings it says to install an and graphics card. I can't get out of the compatibility mode.

I am using the only driver available.

My system specs are

CPU i7 6700k
Mobo Gigabyte z170x gaming g1
Ram trident z ddr4 3200
Storage 2x Samsung ssd's in raid 0
PSU EVGA Supernova P2 1200w

I have used ddu and amd clean uninstaller to remove the old driver then swapped the GPU.

Does anyone have any ideas of other things I can try?

Thanks
 
It is showing an Rx Vega in device manager yes.

And that is the driver I used.

I will try it on another card bios.

It might be because the motherboard has a plx chip.
 
things to try.

Put it in another computer see does it work.

If that's not possible, try a difference PCIe slot.

As mentioned before, try the other BIOS on the card.

Try different power connectors to the back of the card.

Make sure you have turned on secure boot in your bios.

Try and download a different BIOS for your motherboard.
 
PRHj6oA.png


this is what I get
 
Tried the second bios on the card with no luck.

I will have to try the card in my wife's pc and see if it is the card or a compatibility issue. Is just a pain to remove the driver from that to try another card then revert back!

It is looking like a massive **** up on amd's part at the moment. They don't even have a working driver!
 
mattyc123 said:
Tried the second bios on the card with no luck.

I will have to try the card in my wife's pc and see if it is the card or a compatibility issue. Is just a pain to remove the driver from that to try another card then revert back!
Click to expand...

Make sure it's seated properly in the PCIe slot and the power cable is fully in. I had this on one of my mining rigs - turns out I'd not gotten the 8pin in properly :p
 
mattyc123 said:
Tried the second bios on the card with no luck.

I will have to try the card in my wife's pc and see if it is the card or a compatibility issue. Is just a pain to remove the driver from that to try another card then revert back!

It is looking like a massive **** up on amd's part at the moment. They don't even have a working driver!
Click to expand...

Get @AMDMatt on the case.
 
Howling said:
Make sure it's seated properly in the PCIe slot and the power cable is fully in. I had this on one of my mining rigs - turns out I'd not gotten the 8pin in properly :p
Click to expand...
I have reseated it twice I think it is in.
1 of the taco lights are lit, looks like the second led.
 
Hi, thanks,I have disabled the auto update thing in Windows although without the amd graphics driver installed I can put the monitor to the correct resolution. Is there a way to clean all the display drivers, is there another option that ddu clean?
 
Sadly Code 43 is one of the most generic ones going, it roughly means the card/driver failed to initialize during boot and we don't know why.

Make sure your motherboard has the latest BIOS installed as that's been known to throw 43 in some cases.
Try disabling the iGPU, if it isn't already as that can cause it.
Try enabling the iGPU and connecting the monitor to that to boot windows (obviously this won't help with using the card but if it clears the 43 and the driver recognises it then it proves it's not a card issue).
Sometimes booting with another GPU installed in the first slot but video connected to the one you want to be main works (usually on Dell systems though).

All I can think off off hand (AMD drivers refusing to initialise cards due to custom BIOS too but obviously not that).
 
Ok, so the card is now working in the second pcie slot, could it be a bricked motherboard!?

time to swap it back into slot 1 and try. is there anything i can do to help it along?
 
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