RYZEN 3000 - THOSE STRUGGLING TO FIND, LOOK HERE!

[Gibbo]

Hi there

As for some the sections are not populating you can find product here:


Ryzen 3000 Processors:
https://www.overclockers.co.uk/pc-components/processors?ckSuppliers=34&sSort=1&ckTab=0

Motherboards:
https://www.overclockers.co.uk/pc-components/motherboards?sPage=1&sSort=1

NAVI Graphics cards:
https://www.overclockers.co.uk/pc-components/graphics-cards/amd?sPage=1&sSort=1


Our recommendations:
https://www.overclockers.co.uk/pc-components/processors/amd/amd-ryzen-3rd-gen


Good luck guys and sorry our site is not populating sections and making it easy for all to find....

 

[Gibbo]

What's happening with the 3800X

What do you mean?

 

[Gibbo]

Can't see any reviews of it anywhere.
How it clocks is probably of interest to a lot of people.

No idea had no stock to test yet.....

 

[Gibbo]

Gibbo, be blunt with me, do you have enough 3700X's to cover the pre-orders youve had so far, cause I want to order but I am not sure if i'll get it this week

No idea, cannot see, Sunday launch problems.
Our stock was due Friday, it is now due Monday, should be a few hundred, end of the day later you order, further back in queue you are, ordering earlier gets you in the queue and you can cancel any time.

 

[Gibbo]

AMD Ryzen 9 3900X Twelve Core 4.6GHz (Socket AM4) Processor - Retail @ £479.99 inc VAT https://www.overclockers.co.uk/AMD-...Hz-Socket-AM4-Processor-Retail-CP-3B5-AM.html



100-100000023BOX, 12 Core with 24 Threads, 4.60GHz clock speed, 7nm FinFet Process, 64MB L3 Cache, Dual Channel DDR4 Controller, 3200-3600MHz RAM Recommended, 3 Year Warranty



Only £479.99 inc VAT - IN STOCK!!

ORDER NOW

 

[Gibbo]

They have an advertisement here so i'm guessing it still applies.

Seems this has not being setup on our systems, I’m flying to Germany now so I’ll get the office to look into it I know we have these codes however as I spotted them tonight and wondered what they were for lol.

Drop a message in CS and they send codes out to you just means CS shall be very busy.

 

[Gibbo]

Hi, wheres all the bundles like 3600 with ram and board with discount?

No discounts on product in supply constraint.

 

[Gibbo]

^^^ prices just rise lol

CPU prices are unchanged and shall be held for the short term but supply is extremely tight.

 

[Gibbo]

Hi there

I’ve just come of the phone with AMD who have done some investigating and though it’s unknown as to why the following is expected to now be with us tomorrow:
300x 3700X which covers all pre orders and leaves some spare.
90x 3800X which again covers all pre orders and leaves some spare

Then on Friday we shall get:
100x 3700X
90x 3800X

I’ve also asked for an update on more 3900X so will update as I find out and don’t call OcUK as it is me who knows the facts and I post them on here as I find out so you hear it from the horses mouth as to speak.

 

[Gibbo]

What's the chance of next day or Sat delivery for us poor northern Ireland folks?

It's bad enough living here as is...

You need to select delivery option at check out.

 

[Gibbo]

We don't have any option other than 2 day

Then that is the best I am afraid it’s not OcUK but the courier.

 

[Gibbo]

Fantastic news! You've made my day!

I wonder where the original consignment went though, AMD should probably check into that, as theft is a very real risk with such high value goods.

Was probably just placed in a corner or left on a truck parked for a day or two delays for whatever reason can happen as long as they arrive in the end is what matters.

 

[Gibbo]

3700X in stock.

 

[Gibbo]

Another 100pc 3700X just landed so as promised 400 in today leaving plenty spare stock for new customers to buy.

Still looking out for 3800X!

 

[Gibbo]

And even more 3700X due tomorrow so we might be able to keep that part in stock for more than 24hrs.

 

[Gibbo]

What about the 3900X?

70pc due around 12th and then a further 500pc around 17th.

 

[Gibbo]

Good to hear you have 3700x's in stock! Do you know how close you are to shipping out all pre orders so far? anxiously waiting for mine to go out!

I’m not in UK, Germany at moment and then onto Spain for a week so no exact idea other than the warehouse is working as hard as they can to ship as many as they can tomorrow, the rest will ship tomorrow as long as nonother items are out of stock on the order.

 

[Gibbo]

@Gibbo

I ordered 3700X at 2pm on 7/7. My missus was at OCUK to collect 8/7 - 10am - Weren't told until 4pm that the shipment came in without the chips earlier that morning - at any point earlier our entire plans would have been different. Instead my missus was told 'it'll be in soon' and offered to go to Bolton (SCAN) to pick up my motherboard while she waited to hopefully get everything together for a build on Monday - but that trip was in vain because we could have just had the free shipping from them instead. So lack of communication cost my missus most of her day off.

Then today, I hear the chips come in, and I take half day off - at 1pm I call OCUK and offer to come collect - but I need to be back in Wolves before 4pm so I need to do a 'drive-by' and pick up at 2pm. "Can't promise it will be ready for collection in an hour" - That sounds BONKERS to me, but ok. So I ask them to change the delivery address to my work for tomorrow just to make sure I have it in my hands within 24 hours. No problem they say, its 2pm, they've already finished packing 150 of the processors and they have 44 left to do. No problem I thought. But come 8pm and there's no delivery confirmation. I couldn't believe it. I ordered at 14:20 on 7/7 - I was in discord with a bunch of lads scouring the site for the processors the moment they came live (the motherboards came first), yet despite being one of the first to order, I get it last.

I've emailed to get this cancelled, I've ordered it from SCAN now. Honestly cannot fathom how bad the communication and flexibility must be for such an awful awful buying experience when I'm willing the bend over backwards to get this thing.

Really REALLY not happy, and you should know. It sounds like you're in a position to sort these problems out.

First of all why send your wife to collect a processor that was not in stock? Website was pre-order when you ordered and has always being pre-order until yesterday at no time before did our site ever show stock. So to come to collect something that was not in stock was not OcUK’s mistake but your own.

The delivery was expected Monday but for whatever reasons out of our control they never arrived and did not arrive until yesterday and thus the website changed from pre-order to showing in stock, so now would have being more successful in sending your wife or coming yourself to collect the part.

Now onto preparation times yes this could be handled better but at the same time our staff can’t guarantee you and in and out at 2pm because they have no idea how busy the shop will be, yes the warehouse could be more flexible and normally an hour is plenty of time but the problem is guaranteeing a drive by collection it’s simply impossible, what happens if ten customers are queuing and all staff are busy serving they simply cannot rudely stop serving those customers and you’d have to wait and that is why the staff don’t want to promise something they can maybe not deliver on.

I’m sorry your disgruntled but the website was never displaying in stock until yesterday and the staff don’t want to make a promise a fail to deliver in case the retail store is busy which is always impossible to predict.

We’re sorry to lose you as a customer but there is really not much we can do as the staff have really done nothing wrong we do our best to give a personal level of service that you may get from a smaller organisation but simple fact is OcUK is huge processing and shipping thousands of orders per day so sometimes that extra level of personal one to one service is not always possible but we do try our best.

 

[Gibbo]

Seems more like the couriers fault than OCUK’s.

@Gibbo Sorry if I’ve missed the info, but how do I claim my 3 months game pass for buying a 3900X please?

Post in CS section if you did not get a code.

 

[Gibbo]

So, as expected, the promised 3900x stock did not materialize today. Guess we are now looking at Tuesday delivery at the earliest. @Gibbo can you comment?

Unfortunately I’m now out the country for over a week on holidays so have no access the last tracking was 3800X should have being earlier this week and 3900X today so it’s safe to assume all the deliveries are late pretty much globally for everyone it seems.

All I know was:

44x 3600X due Monday
500x 3700X due Monday
180x 3800X overdue expect next week
70x 3900X overdue expect next week
350x 3900X due July 17th

I’m afraid as I’m on holiday any other updates will have to come directly from OcUK HQ via customer service section or giving them a call but as all shipments are in transit and the OcUK warehouse know how important these delivery’s are the moment they arrive they shall be booked in and orders shipped.