Ryzen 5 3600 Crashing During Stress Test

[ConnorBCFC]

Not to sound patronising, but have you ever done trouble shooting on a PC before? Especially on a new build with all new components? Don't jump from one issue, until you've ruled it out the best you can. E.g. you did a RAM test, how long for 10 minutes, 2 hours? I've ran RAM tests on systems and the errors don't show up for 24 hours sometimes.

You've jumped on to re-installing the O/S which is fine, but was it a clean install when you first completed the build?

No you don’t it’s fine. In fairness I’ve never really had to. Every PC I’ve built before this one (about 7 or 8) have never had an issue.

the memtest took a good few hours, it looked through 4 times finding no issues. What other way can I test the RAM?

Yeah, OS install was straight from a USB drive as I’ve always done before. New key, everything seemed okay.

 

[ConnorBCFC]

CPU to 4 or 5, leave NB (called SoC on some boards) on Auto for now.

In the same menu screen there should be a setting called Phase Control, or similar. If there's an 'optimised' option, set that for both CPU and SoC/NB.

It may not help. If it makes no difference, I'd recommend putting them back to Auto for the time being.

Thanks. Will give that a go. As I mentioned earlier though, the issue is these reboots are now happening so infrequently that it might be days before it restarts again.

Going to reinstall Windows also.

 

[ConnorBCFC]

What BIOS revision are you using? Is this stability now with the CPU restricted still, or have you reset the BIOS to defaults? Also make sure you set the RAM speed to something like 2400MHz for fault finding not hte DOCP/XMP speeds.

BIOS version is E7B89AMS.270

Yes CPU is restricted to 3.6GHz to help temps.

 

[ConnorBCFC]

The CPU doesn't need throttling back, even on the stock cooler, I've built a heck of a lot of 3600 system in the last 12 months with the stock cooler, and the stock cooler isn't an issue, unless you are loading it up for hours on end, then it just gets noisy. As long as the CPU isn't being overvolted by the BIOS, then you should not have to make any adjustments with that board, CPU and cooler combo.

Did you drop the memory speeds back to default or still at 3000+ MHz?

Okay, cheers. I’ll put the CPU ratio back to auto and try it. Should I be limiting the voltage or leave that on auto also?

I can’t remember to be honest. Do you recommend dropping the MHz down to default and running the memtest again?

 

[ConnorBCFC]

Best idea is load the BIOS defaults in the actual BIOS, then leave it like that and see if it crashes. Put some hardware monitoring software on the PC to watch the voltages and temps.

So I’ve reset the BIOS to default. Currently stress testing. All seems okay but I don’t like the CPU temps.

At the moment (10 mins in) temps are at 89C and spiking sometimes into the 90s. Voltage usually 1.3-1.33. Frequency about 3.8GHz.

this is with the cooler running at constant 100%.

 

[ConnorBCFC]

Is that running a stress test?

Yes

 

[ConnorBCFC]

Is that running a stress test?

System just rebooted after 15 minutes whilst I was clicking through the Aida64 tabs.

Reloaded Aida64 and it says the max temp was 95C.

 

[ConnorBCFC]

Well 95c shouldn't shut it down, unless the VRM's are getting toasty.

Have you checked that there is not a mounting error with the HSF on the CPU? Any play in the HSF? Personally, I'd drag the board/CPU/RAM out of the case, and run it out of the case on the bench to see how it behaves, and you can check everything over again.

Yeah, the heatsink is definitely on properly. The screws only tighten to a point anyway and they’re as tight as they should be. No play at all.

I’m just a bit lost at this point.

 

[ConnorBCFC]

could also try a reseat with less paste these pre ready coolers always use too much paste

I cleaned it off and applied my own anyway.