To me Andrew you are waffling on about long term and largely irrelevant business practises. We don't as customers care why/how you operate as a buyer. I simply want to see as a customer the following:
1: If a deal is posted. Don't raise the price just before it all sells out. This looks bad on OCUK and annoys customers. We do not care if you bought 50 at price X and 100 at price Y. That's up to you/OCUK to sort out.
2: If prices have to fluctuate in that way then don't do the deal in the first place if there is only enough stock to sustain the deal for a matter of hours. Surely you should just keep the deal on until it sells out and make a loss on some of the lines you bought for more, or don't do the deal at all. Or adjust the price to a middle ground. Doing it for hours at a time at supposedly rock bottom prices for headlines, only for customers to come on and see a thread and realize they are too late becomes frustrating for us.
3: Stock levels that are true and real time. Apparently OCUK are very accurate and one of the best at this. Despite this, above in your comments you are almost putting down your stock level indicators on the website defending price rises and such practices based on stock levels updating too slowly. Am I reading this correctly? Why does a system allow orders to be accepted for items that are out of stock. When someone checks out, surely there either is or isn't stock, even if by seconds, it's still a queue and the system knows if there is stock or not?
My comments above will come across really harsh. You obviously do your best to give us great deals and I appreciate that. Just saying how I feel on this though.
