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Samsung 850 evo issues

Discussion in 'Storage Drives' started by ED209, May 7, 2018.

  1. ED209

    Soldato

    Joined: Nov 5, 2014

    Posts: 5,600

    Hey all,

    I have a Samsung 850 Evo ssd which is used for storage. Over the last few weeks it's started having problems and on startup sometimes check disk is being ran, finding issues and then it works for a short time and then has problems again.

    I have changed over the sata cable and changed the port it uses but made no difference. In the smart tests I can see CRC error count going up a lot, it used to be on 25k mark but then I re checked yesterday and it's now on 42k.

    I am guessing that it's RMA time for this ssd? I have two other ssds, another 850 evo and a pvz Trion 100 which are both using the same sata ports and have no issues at all.

    Is there away to check if there is any warranty left? I think it has a 5 years

    Cheers
     
  2. marc2003

    Capodecina

    Joined: Feb 6, 2004

    Posts: 19,602

    Location: England

    Yep it's 5 years. If you have a 250GB drive, it needs to have less than 75TB written or 150TB written for 500GB. Not sure about the rates for other capacities but you can have a quick google.
     
  3. ED209

    Soldato

    Joined: Nov 5, 2014

    Posts: 5,600

    It's a 250gb drive and has only hsd 4.1tb written to it over its life.

    CRC error counts are upto 45k now so does seem like there is a issue with the drive
     
  4. rotor

    Wise Guy

    Joined: Sep 18, 2012

    Posts: 2,080

    Got the latest firmware on it?
     
  5. ED209

    Soldato

    Joined: Nov 5, 2014

    Posts: 5,600

    Yep, on the latest firmware. I have since done a rma for the drive and was picked up by courier which Samsung arranged all pre paid.

    Service so far has been really good but as it's got to go to the Netherlands it's going to take a day or two
     
  6. ED209

    Soldato

    Joined: Nov 5, 2014

    Posts: 5,600

    For those that wanted to know Samsung replaced the SSD so have had my replacement one arrive today.

    replacement was with me within 2 weeks so cant go wrong with that

    Edit, after looking at it the SSD was repaired and sent back, just a matter of testing it now.
     
    Last edited: May 17, 2018
  7. Disco_P

    Mobster

    Joined: Dec 30, 2013

    Posts: 4,927

    Location: Edinburgh

    Both my ssds have a few thousand crc errors caused by dodgy sata cables. If the problem shows itself again try a different cable.