Samsung Q8DN bezel gap - Is yours like this?

nigel1210 · 21 Apr 2019 at 23:57

Hi Everyone,

Just received our second 55" Q8DN, first one had a scratch on the bezel. This unit seems to have an unfinished gap between the screen and the bezel on the bottom.

The top seems to have a black strip covering it but the bottom has gaps where it looks like the screen is clipped in. This isn't right is it? Just want to confirm before I go back to richersounds again.

Is the quality control on samsung's normally this bad and i'm thinking about going for something different, is this isn't right.

slipperydave · 21 Apr 2019 at 23:57

can't see the pic

nigel1210 · 22 Apr 2019 at 13:58

slipperydave said:
can't see the pic

Updated the pic

Psycho Sonny · 23 Apr 2019 at 10:23

better off going into a few shops and having a look at them.

I would send it back but samsung build quality is known for being poor. LG and Sony are far better

jpaul · 23 Apr 2019 at 14:40

Don't RS deliver themselves, like JL, so that you can ask for them to unpack it, or yourself, in their presence, on a subsequent replacement ?

nigel1210 · 24 Apr 2019 at 00:06

jpaul said:
Don't RS deliver themselves, like JL, so that you can ask for them to unpack it, or yourself, in their presence, on a subsequent replacement ?

It's a 3rd party but i'm going to ask them, I might just go for a Sony XF90 instead.