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Sapphire 5850 Boot Problem

Shaved Dave said:
I have a similar issue with my HIS 5850 - When I start the pc I have a blank screen for about 30 seconds and I can hear something inside powering up and down until finally my boot up screen appears and the pc runs as normal. I have a 580W OCZ PSU with one dedicated PCI-E power slot and have used the supplied adaptor for the other gfx card socket (with no other components daisy chained to it). I felt like bumping this thread to see if Andy has made any progress on the issue...
Click to expand...

Exactly the same problem here with my Sapphire, there is no boot screen to begin with and it only shows something on the 2nd screen when detecting my RAID array.

It still all works and I can still hit DEL for the bios even though I have a blank screen so not that bothered but clearly something is wrong.
 
As comforting as it is to not be the only one with this problem, does anyone have any ideas as to what is going on? I can live with the problem but I would like it resolved in case I am damaging my computer in some way by letting it carry on.
 
it must be the 5850 cards, the problem only occurs with them, it doesnt matter which brand of card or which mobo your using, it cant be a driver problem as the problem is in post,

its annoying that ive just built a new comp and getting win 7 to have a speedy start-up, only to find my gfx card slows down the boot process by 15-20 seconds

im hoping ati will release a statement with an easy fix for us
 
If its happening at post, then its not a driver problem, as theres none loaded at post, all i can think of it being, is the RAID issue i read about before, are you all running RAID, as i read in another thread about someone who had this issue (least i think it was this issue), had to switch to ACHI or IDE mode to solve it, and that its something to do with the INTEL RAID controller on the mobo's.
 
Not using Raid with my 5870, worked fine for a week then it died and the fan would run 100% on start up and no image display.
 
I have one drive setup on RAID (at least I think so - the smaller plugs on the motherboard right? not the thick tape style IDE?) so I suppose that could be the issue. Do I grit my teeth and bear it then or is there a fix? I am no techy, I kinda cheated when I built my pc so layman's terms will be appreciated. I'll update my BIOS and see if that helps, just not at this late hour.
 
Anything is possible but I don't think Intel raid is the problem, no problem for Me here, anyone try disabling on board sound and everything else they don't use ?
 
Has anyone figured out a solution or heard word from Sapphire or ATI on this?

My system is a new build (ASUS P6T mobo i7 920) with a 650 W brand name power supply. My OC was slightly unstable so at first I chalked it up to that but basically when I OC to 4 GHz on the 920 chip, I often can't cold boot. I hit the power button and the fan does its 100% thing for a second and then the system just sits there...nothing on the screen, no post, nothing. If I turn it off and turn it on again, it works fine.

I've bumped the 920 down to 3.8 GHz and this "seems" to mitigate the problem a bit but not do away with it entirely. This leads me to believe its my own systems stability issues, but we'll see as I try more configurations.

Edit: It should be noted that under full load and benchmarks (at 4 GHz on the 920) I have no heat or power issues. Everything runs smoothly and I never get spontaenous resets. The only other wierd behavior I've seen was my second monitor's graphics were all scrambled and wierd on the second time I booted. Changing the resolution to something else and then back again fixed it and I didn't see it again. So now its just the cold boot issue thats left.
 
I have a Sapphire ATI 5850 and I'm suddenly getting this problem too.

I cold boot, the GPU fan is at full speed (sounds like a jetplane), and the screen is on standby (orange light instead of blue). However the system seems to be working, and I can see the hard drive light loading.

I can also enter my windows password at a point, and see the hard drive working a bit more (loading the desktop). Hitting the power button shuts down the PC as it usually does.

I try to switch on the PC again, getting the same result. Most times I end up switching the monitor to use another card connector (since the 5850 has 2 DVI outputs).

Any help??
 
andrea86 said:
I have a Sapphire ATI 5850 and I'm suddenly getting this problem too.

I cold boot, the GPU fan is at full speed (sounds like a jetplane), and the screen is on standby (orange light instead of blue). However the system seems to be working, and I can see the hard drive light loading.

I can also enter my windows password at a point, and see the hard drive working a bit more (loading the desktop). Hitting the power button shuts down the PC as it usually does.

Any help??
Click to expand...

Mine did exactly this sent it back and got another one thats working now.
 
I am reading that the whole thing could be because of a mobo BIOS update that I did in Windows. Apparently it has side-effects on the card, messing it up.

Come to think of it, the problem did START only after I did the BIOS update!!

I need to reset the BIOS for my GPU. Is there a tool for it? Where/how can I do it?
 
andrea86 said:
I have a Sapphire ATI 5850 and I'm suddenly getting this problem too.

I cold boot, the GPU fan is at full speed (sounds like a jetplane), and the screen is on standby (orange light instead of blue). However the system seems to be working, and I can see the hard drive light loading.

I can also enter my windows password at a point, and see the hard drive working a bit more (loading the desktop). Hitting the power button shuts down the PC as it usually does.

I try to switch on the PC again, getting the same result. Most times I end up switching the monitor to use another card connector (since the 5850 has 2 DVI outputs).


Any help??
Click to expand...


Sounds like this one.


Spec-Chum said:
Hiya, I'm having a very similar issue with my Gigabyte 5850 + P5N-E SLI.

No picture, fan @ 100%, but it does post, windows even loads up (I can hear the startup sound through my speakers). This happens about 9 out of 10 attempts, but once it's on, it's on for as long as I don't power the system down, even resetting is fine (even survived a BIOS upgrade). Once I press the power button and fan starts normally, I know I'm good to go.

It's actually not too big an issue for me, as I have my PC on 24/07, and it's something I can live with until the inevitable i(5/7) upgrade :D

I honestly think the cards are fine, and it's the board that's the issue.

Regards

Spec
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Spec-Chum said:
Hey guys, just a quick update to say I've finally got round to buying an i7 and now my 5850 works fine. No 100% fan at start up. No 30 second wait at startup. All fine.

I went from an Asus p5n-e sli to a gigabyte p55-ud3r.

I said before I think the cards are fine, and now I'm certain :)

Regards

Spec
Click to expand...
 
I re-setted the GPU bios to the factory one via DOS to make sure...and I still didn't solve the problem.

I think its a motherboard issue like you're saying. The motherboard I have is:
Asus M4A785TD-V Evo AMD 785G (Socket AM3)

I read in some forum elsewhere that the 785G has some problems with 5850's :(
I think I'll have to wait for a BIOS update of some sort...
 
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