Soldato
Another session this afternoon 4.30-6pm
Welcome to yesterday!Another session this afternoon 4.30-6pm
Another 20 minutes on the phone, I've spoken to a different person everyday, and they've all been excellent. The guy this morning fully appreciated the situation, and did quite a bit of digging around. He found an E21 error, which is a communication error, so he has requested a remote reboot of the communication hub, and will chase again this afternoon.
After I spoke to him I did some Googling, it seems firmware updates often cause this issue, and midnight sounds a good time to do a firmware update. Also have WiFi access points too close can cause issues, but I've not changed any of those, they've been in the same place for years. Sometimes it requires some one to come out, pull the main fuse to reset it.
You reduced your energy usage by 53% so we’ll credit your account with £0.29.