seagate....aaaaaaaaaaahhhhhhhhhh!!!!!!!!

Sasahara · 23 May 2009 at 12:18

Aod said:
absolutely not true - i bought a 750GB 7200.11 that was in the main risk-group (the thailand models, iirc) and even after applying the firmware update that seagate sent me, it still failed.

Every make of hard drive is going to have some that fail.

Did yours fail due to a firmware problem or other issue?

Rroff · 23 May 2009 at 16:09

Yeah I know of a number of instances where people have applied the firmware "fix" on the 7200.11 drives and they have still failed - far too many just to be normal failure.

On a brighter note - I've just been giving some of the new seagate 500gig 7200.12 drives a whirl and they are approaching SSD performance transfer rate wise

133MB/s average read speed - tho I'm not a big fan of the increase in seek times.

master811 · 24 May 2009 at 14:43

Ted K said:
seagates customer service is just awful (sent me 3 firmware updates that don't work) they then proceeded to tell me to send it to holland to fix the drive but that i would have to pay!!!!!!!!
my question is this, would ocuk replace the drive or do i have to work with a company that im not sure i trust.

According to Seagate's warranty page, you have to pay to send it, but they will reimburse you if they find a problem with it.

Never personally had to RMA a drive before, but if it's still in warranty, you shouldn't have to pay anything to get it fixed (assuming you get reimbursed).

Beansprout · 24 May 2009 at 15:21

If you have one of the known faulty drives (ie - the exact symptoms, same firmware) then regardless of what the online Seagate serial number checker says (it told me my drive wasn't affected), go straight to i365. Don't bother with general customer services.

Note that if there's any other scenario you should go to customer services of course.

Greenlizard0 · 24 May 2009 at 15:46

Hmm, this is all very interesting. I was really thinking of getting either a 1.5TB Seagate or a WD Green. Not sure now.

Rroff · 24 May 2009 at 15:59

IMO do not touch the 1.5Tb 7200.11 I just don't have faith in them any more...

I do like my new seagate 7200.12s tho - silent, very cool running and the new 500gb platter ones are only just behind SSD for read/write speeds.

miniyazz · 24 May 2009 at 16:05

And yet, because of that, they're going cheap..

Anyway, if anyone wants to get rid of theirs, I don't mind taking on the burden of a potentially failing HDD; I'll swap it for a 1tb F1

Rroff · 24 May 2009 at 16:41

Seriously don't do it

save the pennies and get a 500gb platter 7200.12.

Talrinys · 24 May 2009 at 17:07

MikeHunt79 said:
Some of them were really really noisey, depending on which colour glue they used ....

Hmmm do you have more specific info on this? Considering upgrading my harddrive right now as i'm running out of space and would like a quicker one, i thought this was a normal amount of noise but it's really annoying, if it's a dodgy 7200.10 i have that would be fantastic, otherwise i was planning on waiting for SSD's to drop.

miniyazz · 24 May 2009 at 17:08

Nah I'm not after speed, I'm after capacity

looking for another 1.5tb to add to my RAID5, but don't need it enough yet to justify one at retail price!

Deleted member 77746 · 24 May 2009 at 17:12

I had a 7200.11 500GB go last Friday. I am RMA'ing it to seagate.

master811 · 25 May 2009 at 04:39

Rroff said:
Seriously don't do it save the pennies and get a 500gb platter 7200.12.

Except not heard any news on if they are gonna bring out a 7200.12 1.5TB version. They supposedly were months ago, but nothing since then and it got taken off Seagate's product page, so the 7200.11 is still one of the best priced drives to get.