Seasonic RMA experience

Digit said:
This is great to hear seeing as not to long ago I bought the Seasonic Focus GX 1000W. I must admit the cables that come with it are quality.
At least I know in the future I should be sorted on the PSU front. Probably not so much on the Asus parts :cry:
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yeah, I used to be not very fussy about PSUs as long as they are 80+, but this has been really impressive for Seasonic and I am probably a convert
 
not bad

once i sent an RMA request for a PSU (many moons ago)

instead I decided to go instore (it wasnt OCUK :p), and they sorted the replacement

then a few days later i got another replacement in the post


patrick-star-starfish.gif
 
I had a bad experience with Seasonic. They provided an address that is no longer in business. Now, Royal Mail says to return it to sender. Update after a few emails, everything is sorted, and their customer support was excellent.
 
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skarpinis said:
I had a bad experience with Seasonic. They provided an address that is no longer in business. Now, Royal Mail says to return it to sender. I just wasted time and money!
20 Oct 2025 Appointment of a voluntary liquidator.
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Unusual.. Seasonic RMA is typically excellent (and rare to require)
 
There's plenty of good psu manufacturers out there, but for me Seasonic units have never failed, and they've got enough of a reputation that if one did, they'd sort me out. We need more companies like that. God I miss EVGA
 
skarpinis said:
I had a bad experience with Seasonic. They provided an address that is no longer in business. Now, Royal Mail says to return it to sender. Update after a few emails, everything is sorted, and their customer support was excellent.
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What was the actual outcome? Where did you have to send and how did they resolve?
 
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