SEGATE BARRACUDA hdd

Jimmy1983 · 19 Oct 2008 at 14:00

anyone know how to fill out the Warranty Status? I want to RMA this HDD, but its not accepting my part ans serial no.

Jimmy1983 · 19 Oct 2008 at 19:58

Anyone?

tempac · 19 Oct 2008 at 20:20

Call and ask them maybe? 00-800-4732-4283 Lasttime I spoke with them, the calls were answered by a french call center which was a painfully slow process as they didn't speak any english. I hope you have better luck.

fobose · 19 Oct 2008 at 20:32

I have filled our the seagate warranty form for all my seagate drives and they have all show up fine with the remaining warranty left.

Using this: http://support.seagate.com/customer/warranty_validation.jsp

nightmare99 · 19 Oct 2008 at 21:00

Are you still having problems? You could post the s/n & p/n here and we could try it for you.

Jimmy1983 · 19 Oct 2008 at 21:05

fobose said:
I have filled our the seagate warranty form for all my seagate drives and they have all show up fine with the remaining warranty left.

Using this: http://support.seagate.com/customer/warranty_validation.jsp

Ah thanks, that forms works for me.

What was there RMA process like? Ive some data on the HDD, but I cant access it-tried it with X2 motherboards and nothing. Cant remember everything that is on it, but could I erase everything before hand?

fobose · 19 Oct 2008 at 21:14

I haven't had to RMA any of my 7 seagate drives thankfully! I wouldn't worry about erasing stuff thats on it. I doubt they will try to recover your pr0n collection for you and put it on your new drive

Jimmy1983 · 19 Oct 2008 at 21:16

Just got onto the next page to re-enter the details -

and now its not accepting the details!

fobose · 19 Oct 2008 at 21:35

Perhaps it just the way its being displayed, but it looks like you've put a space before and after the "-" in 9BJ13E-305?

Yup you have, I have just used your serial and its worked to the next stage saying "return" with a tickbox, ya pillock

Jimmy1983 · 19 Oct 2008 at 21:39

fobose said:
Perhaps it just the way its being displayed, but it looks like you've put a space before and after the "-" in 9BJ13E-305?

Yup you have, I have just used your serial and its worked to the next stage saying "return" with a tickbox, ya pillock

Still have the same problem without the space.

fobose · 19 Oct 2008 at 21:44

I got all the way to the shipping address bit using your model number and serial. Give it another try and make sure there are no spaces inbetween the serial number, and double check the model number is the same as your screen shot post as that worked for me. copy and paste the serial that I type in my previous post

Jimmy1983 · 19 Oct 2008 at 21:54

fobose said:
I got all the way to the shipping address bit using your model number and serial. Give it another try and make sure there are no spaces inbetween the serial number, and double check the model number is the same as your screen shot post as that worked for me. copy and paste the serial that I type in my previous post

WFT, well its not working for me!

SN 9QE2ZRV2
PN 9BJ13E305 :mad:

Did you enter what I did in the screnny minus the spaces and '-'?

Jimmy1983 · 19 Oct 2008 at 22:00

Just tried with the model no, and its working now!

fobose · 19 Oct 2008 at 22:43

I entered it like this:

Serial number: 9QE2ZRV2
Model number: 9BJ13E-305

exactly like that!

Glad you got it working.