bought this last week and am having problems with world of tanks and pubg where the game freezes, I can still hear the sounds but can not do anything. I have tried uninstalling and all different usb ports but no good. Been on website and tried all suggested things but no go. Anyone know what could be the problem. I noticed on the website that the standard is usb2 but all my ports are usb 3.2 I have also updated firmware to latest. Any help appreciated. Dont know if i should just return it and get something else.