Servicing during a lease

Adam · 19 Oct 2015 at 08:04

Does anyone know the requirements for servicing when leasing? The first service for my Fiesta is due and I'm being quoted £160 by Ford which is extortionate. I'm tempted to buy genuine ford parts elsewhere and pay for the labour to get the stamp. However, is there any requirement to use a Ford dealer if I am using genuine Ford parts?

[TW]Fox · 19 Oct 2015 at 08:08

£160 seems ok for a service at a main dealer on a nearly new car?

Adam · 19 Oct 2015 at 08:15

Good value for an oil and filter change? Seems pretty poor to me.

Joe T · 19 Oct 2015 at 08:17

I would have thought the only requirements are those necessary to maintain the warranty, i.e. serviced in line with the manufacturer's schedule and uses original equipment parts.

It might be worth checking with the lease company if they have any specific requirements though.

Diagro · 19 Oct 2015 at 08:24

The Lease co shouldnt really care. But IMO its a little silly not to get a main dealer service.

They do more than just change the oil and the filter... They plug it in too to check for faults.

Armageus · 19 Oct 2015 at 08:33

Adam said:
Good value for an oil and filter change? Seems pretty poor to me.

Whilst in essence that is it (+ Cabin pollen filter), the important bit you are missing from a proper ford service schedule is:

"Check for any outstanding service actions by using OASIS and ensure they are completed "

An Indy is not going to have access to this, and whilst it's unlikely to matter on older cars, on newer cars software is still being updated all of the time (fixing small things that are discovered after x number of cars are sold - in the case of the fiesta in particular, I believe there have already been some updates regarding the Keyless entry system and related theft).

rodenal · 19 Oct 2015 at 08:33

£160 is fine for a main dealer but you can always ask them to take something off, probably get £10-20 reduction just for asking

Diagro · 19 Oct 2015 at 08:37

He thinks £160 is mental. he best not buy a RS Clio lol. £650-£900 service @ 5 years

Adam · 19 Oct 2015 at 08:58

I will call Ford and see what they will do when I mention I'll use my own parts, it's just the stamp I am looking for incase I get fined when the car gets handed back. Fordpartsuk seem reasonable for the consumables.

Diagro said:
He thinks £160 is mental. he best not buy a RS Clio lol. £650-£900 service @ 5 years

I had a brand new Clio 200 but it went when my mrs fell pregnant and we realised it would be child abuse putting a child in the back with the cup suspension

Dandle · 19 Oct 2015 at 08:59

To be fair £160 is a little steep. My oil service is £174 (without the pollen filters at BMW) and that's not even every year.

Dale V · 19 Oct 2015 at 09:05

Adam said:
I will call Ford and see what they will do when I mention I'll use my own parts

they'll tell you to do one

£160 is about right for a main dealer minor service

Armageus · 19 Oct 2015 at 09:14

Dandle said:
To be fair £160 is a little steep. My oil service is £174 (without the pollen filters at BMW) and that's not even every year.

How does a BMW service being that price make a Ford service steep? Surely the work is basically the same, the parts cost will be similar, so why is the Ford service suddenly steep?

Dale V said:
they'll tell you to do one

+1, Can't see them letting you supply parts, given that they will have a decent margin on their own parts through their own supply chain.

Diagro said:
He thinks £160 is mental. he best not buy a RS Clio lol. £650-£900 service @ 5 years

Pretty sure if you are including a cambelt @ 5 years then services for most cars won't be far off that.

No need to turn this into a competition either, as I'm sure some of the people here with Aston's, Porsches and RS6's have service costs that are more than some people's cars are worth

Howard · 19 Oct 2015 at 09:25

How much are you likely to save by going elsewhere and/or supplying your own parts? Probably not a lot. £160 is hardly extortionate, and it'd be silly not to get the proper stamp IMHO, certainly considering you'll quite possibly get penalised by the lease company since it may affect the vehicle's resale value?

[TW]Fox · 19 Oct 2015 at 10:02

Dandle said:
To be fair £160 is a little steep. My oil service is £174 (without the pollen filters at BMW) and that's not even every year.

Have you had any luck getting a dealer to do this without the pollen filters? They always seem to insist its critical and it adds another hundred quid!

Firestar_3x · 19 Oct 2015 at 10:04

£160 from a main dealer seems ok to me :confused:

Hades · 19 Oct 2015 at 10:19

Price seems about right to me.

Diagro · 19 Oct 2015 at 10:27

My Mazda 3 will be due a service in 10 months.
And they have quoted £390.

And you think £160 is a lot :O

Catanonia · 19 Oct 2015 at 10:30

For the sake of a few quid saving against the vigorous rules and fines lease companies will employ, is it really worth it ?

My lease company tried to charge me £180 + VAT for stone chips on the bonnet after 2 years and 40k miles. Had many arguments with them and eventually settled on a 50% reduction. Lease companies can be a right PITA when it come to handing back cars and IMHO it is not worth messing around tying to shortcut them.

Armageus · 19 Oct 2015 at 10:35

Diagro said:
My Mazda 3 will be due a service in 10 months.
And they have quoted £390.

But that's not going to be an interim/minor service though - I suspect for £390 it's a bit more than an oil change.

Compare like for like, or don't moan about it please.

Matthew.M · 19 Oct 2015 at 10:39

Diagro said:
My Mazda 3 will be due a service in 10 months.
And they have quoted £390.

And you think £160 is a lot :O

My 2015 Mazda 3 first service cost £125 from Mazda so that must be a major one.

£160 sounds fine to me on a brand new car.

EDIT - As I can't tell the difference between Ford and Mazda apparently.