What does you mug say about you?
Please post a picture of your mugs
This is mine (slightly out of focus)
Thank you for contacting [email protected] Customer Service.
This e-mail is in reply to your case number ***.
Please be informed that the request for the refund has been sent and it will be processed as soon as possible.
If you have any further enquiries or comments, please contact us at 0808 23 40 684; 8am - 5pm CET Monday - Friday and we will gladly assist you.
Yours Sincerely,
Rosa
Starbucks store Online Customer Service
You know what, sod the fancy blown mugs, sod them in every hole. I'll get the refund and stick with my ceramic. They've not asked for this faulty one back so I'll use it as a pen pot... Yay.
what do you expect from a company that evades tax?
I expect them not even offer to give a full refund.
Oh wait.
They have to by law. But to not offer a replacement is crap.
It's extra faff and once I experience faff that's it.
Are they refunding you the 5.95 shipping too?
Nosy mode, don't expect you to see this. What lens was that? o.O If not your phone that is Well, unless your phone is a 5D Mark III requested a replacement yet the email I got a moment ago says:
You know what, sod the fancy blown mugs, sod them in every hole. I'll get the refund and stick with my ceramic. They've not asked for this faulty one back so I'll use it as a pen pot... Yay.
Nosy mode, don't expect you to see this. What lens was that? o.O If not your phone that is Well, unless your phone is a 5D Mark II
The pic of the crack/bump? Sigma 35mm 1.4.