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Sky problems...

Discussion in 'General Discussion' started by Phunk-E-Man, 12 May 2006.

  1. Phunk-E-Man

    Wise Guy

    Joined: 12 Sep 2003

    Posts: 1,087

    Location: Worcester, UK

    Sorry to ask this here, but I don't know anyone else with sky, lol...is anyone else getting a Technical Fault error on all their channels, i've had it since late last night, just got in from work and it's still there...just wanted to know if it's just me before I call and complain :p
     
  2. TripleT

    Sgarrista

    Joined: 24 Oct 2002

    Posts: 9,536

    Location: Manchester City Centre

    It's probably just you, their boxes have a habbit of breaking, if you're outside of the 1 year warrenty then expect to be bent over and shafted for call-out fee's and or a new box / repairs :)

    Enjoy :o
     
  3. Pinter75

    Wise Guy

    Joined: 23 Oct 2004

    Posts: 2,441

    Location: Brighton

    Try unplugging the box for about 15 seconds. Plug it in and it should then work. I got this the other day, and I think they may have done a software update.
     
  4. Phunk-E-Man

    Wise Guy

    Joined: 12 Sep 2003

    Posts: 1,087

    Location: Worcester, UK

    Cheers mate, did the trick :D
     
  5. kitten_caboodle

    Soldato

    Joined: 21 Jul 2005

    Posts: 5,463

    Location: Frack off, nosey

    we got it too last week and lost all our sky+ programmes :(
     
  6. stoofa

    Capodecina

    Joined: 4 Mar 2003

    Posts: 12,232

    Location: Chatteris

    Actually don't.
    Do one of two things.

    1. Call Sky anyway. They will explain you are outside of your one year waranty and that a call out will be x and a new box (should it prove to be faulty) is y.
    At this point say "That much! I think in that case I may well cancel my subscription....."
    Any package at around £20+ per month will usually net you some results at this point.

    2. Check EBay, buy 2nd hand Sky box. Call Sky, ask them to pair up your new box with your viewing card (no charge).
     
  7. furman

    Gangster

    Joined: 15 Dec 2002

    Posts: 404

    I heard of a sort of scam with buying a used sky box as some people order movies upto the the £50 limit on the box without connecting to a phone line and then sell the box on ebay, the buyer could then be charged once the box is connected to the phone line. I have never heard of anyone being charged but I read about the scam on a few sky forums.
     
  8. carvegio

    Wise Guy

    Joined: 23 Jun 2004

    Posts: 1,098

    Location: London

    check out the digital spy forums under sky, they have good coverage of the problems and might be able to help
     
  9. Pinter75

    Wise Guy

    Joined: 23 Oct 2004

    Posts: 2,441

    Location: Brighton

    To get sky out after your 1 year warranty is over will cost you £65. If you have a busted box, phone sky and request a reconditioned one for £49. I have even managed to bag a brand new sky+ box for £49 by saying "Someone said I can get one for £49". It is pot luck on who you get to speak to on the phone.

    You only get 3 months warranty on recon units, but chances are you will get a recon for the £65 service call if you need a new unit.
     
  10. carvegio

    Wise Guy

    Joined: 23 Jun 2004

    Posts: 1,098

    Location: London

    If you are out of your 12 month contract and also warranty, then just phone to get tech help.

    They will say it costs 65, then you say sorry no way put me through to cancellations. They will and then tell them you want to stay with them but this is the last straw etc etc and they will send someone out for free.

    Google it for more detailed scripts :) it does work, tried before