Sky Q problems (Mini box)

Nope. I eventually got it working after about the 100th reboot. I had already called Sky by that point and have an engineer booked to come out next Wednesday - I'll keep that appointment still because no doubt I'll have at least 5 crashes between now and then and **** knows if I'll be able to reconnect after any of them.

I was told the planned software update for the 15th never happened and they have no idea when it's coming either.

edit: Oh and is anybody having issues viewing their bill online or with the android app? For nearly a month now I get getting a message saying:

Sorry

Your bill is not available to view at this time. We are aware of the issue and we hope to have it resolved soon.........
Click to expand...

I've mentioned it when I've called regarding the mini box but the customer service reps don't seem to know what's going on and just say well if it says they're aware of the problem then I'm sure it will be resolved soon.
 
I've sorted my connectivity problem - I just switched to a wired connection. The mini box must really struggle to pick up wifi signals as my xbox, tv, laptop and mobile all work absolutely fine in the same room.

As for the crashes live chat told me to switch the stand by mode from active to eco - he said this will solve the problem until the new software is released.

edit: 2 hours later and my mini box has crashed again :(
 
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