It's the compression on the source material at the BBC IMHO.
*** Sky Q Thread ***
- Thread starter Cosimo
- Start date
Soldato
Just in the process of cancelling mine. Without the promos the cost has virtually doubled so time to get on the cancel train and see how much they really want me to stay.
Last edited:
With the recent price increases and my Black Friday deals ending, i just called sky. They pretty much put the price back to what I was paying before the rises
Soldato
- Joined
- 24 Sep 2015
- Posts
- 3,921
I'm going to have to call Sky and try to get my Q box replaced.
In the last few days it's locked up around 20 times and needs a power cycle to get it running again. When it does it the fan is going nuts and if there's an image being displayed then it freezes. It isn't just locking up when it's in use, I came downstairs this morning and it had locked up over night despite being on standby. The box has plenty of ventilation and it wasn't hot in the room overnight.
In the last few days it's locked up around 20 times and needs a power cycle to get it running again. When it does it the fan is going nuts and if there's an image being displayed then it freezes. It isn't just locking up when it's in use, I came downstairs this morning and it had locked up over night despite being on standby. The box has plenty of ventilation and it wasn't hot in the room overnight.
Soldato
The hilariousness continues with my renegotiating
SKY quote 04/06/2021
sky sig 17
netflix 5
kids 2
hd 3
broadband 25
multi 11
SKY quote 24/06/2021
sky sig 21
netflix 4
hd 4
broadband 18
multi 11
Removed kids but now all the different modules cost a different value again
SKY quote 04/06/2021
sky sig 17
netflix 5
kids 2
hd 3
broadband 25
multi 11
SKY quote 24/06/2021
sky sig 21
netflix 4
hd 4
broadband 18
multi 11
Removed kids but now all the different modules cost a different value again
Not sure what you're expecting? Those offers look broadly similar to me and it's probably down to the offers they have that day/week
I currently pay £87 for tv and broadband. Full TV Inc sports & movies with Netflix etc and multiroom.
Got an email offer to renew yesterday for £115 which is way more than I'm prepared to pay. Will call them up tomorrow and see what I'll get offered.
Got an email offer to renew yesterday for £115 which is way more than I'm prepared to pay. Will call them up tomorrow and see what I'll get offered.
FWIW I pay about the same as you do for all that and got that deal relatively recently. So you should be ok.
Soldato
An offer that makes me say yes rather than walk away. Ideally want all of that for £50 but if they can't offer that I'd rather pay them £0 and they lose £50 a month
Fair enough. You'll need to cancel to get anywhere near that and even then, it's probably a stretch.
Good luck, though but just be aware that losing £50 means nothing to Sky. Depending on how they're measured, it could be better for them to lose you, than to have you on a crazy-high discount. I guess we'll see.
Soldato
I have cancelled, my contract ends 30th June. I give it one more chance on the 29th to see what they going to offer.
Yes I am sure my sole £50 a month may not be missed by Sky but if more people do that then they will eventually see the hurt. Still criminal to charge for HD these days especially when it's inferior HD too.
i cancelled sky q earlier this month i was on 75 quid for everything but that included an extra tv station sub i was hoping to get 50 quid for everything not including the additional subscription which i no longer want but it looks like thats not achievable looking at the recent posts. how do sky send offers now via email or by phone ?
Soldato
I found the easiest way to haggle was via text message, you can reply when you're free and they will always respond.
Does anyone have the best number to phone to talk to someone useful about replacing a non-UHD box with a 1TB-UHD or 2TB box? Recently upgraded my TV to a 4k set and found that I have an older SkyQ box that doesn't support UHD or HDR :-\
All the guides say that I should be able to order this through the various sky stores and apps, but I don't get the option anywhere so will need to phone them up and order the new box.
All the guides say that I should be able to order this through the various sky stores and apps, but I don't get the option anywhere so will need to phone them up and order the new box.
Associate
- Joined
- 17 Dec 2020
- Posts
- 7
Just used the normal SKY customer service number. 0333 7591 018
Asked about an upgrade for my old non UHD SKY Q box.
Was told they could send me the 1TB UHD box for £25.
The 2TB UHD model is still out of stock due to the world shortage of chips and no idea when it will be back in stock.
Would have been £50 to upgrade to that box.
Self installed the 1TB box.
Asked about an upgrade for my old non UHD SKY Q box.
Was told they could send me the 1TB UHD box for £25.
The 2TB UHD model is still out of stock due to the world shortage of chips and no idea when it will be back in stock.
Would have been £50 to upgrade to that box.
Self installed the 1TB box.