Associate
I just called them up and got put through to the Sky Q Team.
They confirmed on the phone and i only paid the £50 install fee.
*** Sky Q Thread ***
- Thread starter Cosimo
- Start date
I just called them up and got put through to the Sky Q Team.
They confirmed on the phone and i only paid the £50 install fee.
Associate
I tried to get it waived when ordering it but they wasn't having any of it lol
Soldato
Just the £50 install fee for me and the guy fitted a new dish. Cancelled sky protect which was £9.99 pm. So with the whole sky package (SkyQ silver sports and movies, fibre broadband, phone etc) my monthly total was £129.90 less £9.99 cancelled sky protect bringing it down to £119.91 which is £4 less than I was paying for all the old stuff. Really liking all the new stuff, very slick indeed. All a bit of a no brainer for me.
Soldato
Wait till you have to reset the mini boxes everyday, you will be wanting your old system back. every night this week I have had to reset the whole system to get a signal to the mini boxes, I now have a sky bloke(won't call him an engineer) coming out on Saturday and I'm going to insist he connects them by power line because the wireless doesn't work properly.
It is kind of unreal between the Sports and Movie package it is £83.
This is running from the Sky Q Hub?
Think I got £84 for Q Silver with Sports & Movies. Then add £32 for VM broadband and then line rental from VM at £164pa works out at around £130pm.
I think that's basically the best of everything but it ain't cheap. I'd actually pay it but I'm going to hang on until the initial Q rush has died down and hopefully there'll be some better offers to entice new customers.
VM are currently doing a very good deal of all channels plus Sports & Moves plus 200Mb broadband for £66 for 12 months (rising to £90 afterward and line rental on top of those figures). That also includes an extra dumb box but you can change that for another Tivo for an extra fiver. Basically £18 cheaper than Q Silver and includes the broadband.
Big thing putting me off VM right now is their total lack of any info on 4K plans. I don't want to get tied down to them for 18 months only to find Sky doing loads of 4K stuff come the end of the year and into next and VM doing squat.
Soldato
No billion 8800axl, Sky hub is crap, but I'm wired from the router to silver box anyway, it's the wireless signal sent from the silver box to the minis that's the problem
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Presumably the Minis can be wired too?
Soldato
To far away, that's why I'm going to get the sky guy to powerline them or I will go back to normal Sky HD
Yeah that's what I was driving at above. I'm sure I read somewhere that all the boxes can be cabled via Ethernet but that the installers are extremely reluctant to do so and may not even know how so your best bet is to let them set it up via wireless then change it all to cables when they're gone.
I cannot find it available to buy but what is the Billion BiPAC 8800NL compared to it?
I'm finding the Sky SR102 flaky with ethernet at times. Stops responding sporadically.
Soldato
Q coming Friday am. Got my card and a refund on my initialisation fee.
Andi.
Andi.
My mother had her sky Q silver box fitted and 1 mini
I got there just after fitter had left , the silver box was not connected by Ethernet just wireless tho sky router is only 60cm away !!
Associate
The installer was against using Ethernet too when I asked since the locations for both Silver and mini were already for connection. He mentioned something about IP address conflict (thought he was talking out his rear end but who am I to judge) and not to bother since everything was working fine.
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The issue is these guys aren't network engineers. Until now they've only had to install satellite dishes, cabling and the boxes, not deal with any kind of network connectivity.
Now suddenly they're being asked to deal with setting up a networked system of boxes. Obviously Sky have trained them on how to configure this wirelessly and, AIUI, the boxes create a new, separate mesh network so as not to interfere with any existing Wifi. This keeps it as simple as possible for the installers with the least chance of issues.
As soon as you start connecting directly to existing wired networks, you have to deal with addressing, DHCP servers, etc etc etc which is a complication they can do without. I can understand why they're reluctant to deal with this and would just let them get on with a standard Wifi install then fiddle with it yourself later.
Now suddenly they're being asked to deal with setting up a networked system of boxes. Obviously Sky have trained them on how to configure this wirelessly and, AIUI, the boxes create a new, separate mesh network so as not to interfere with any existing Wifi. This keeps it as simple as possible for the installers with the least chance of issues.
As soon as you start connecting directly to existing wired networks, you have to deal with addressing, DHCP servers, etc etc etc which is a complication they can do without. I can understand why they're reluctant to deal with this and would just let them get on with a standard Wifi install then fiddle with it yourself later.
Soldato
When I had my solar panels installed the engineer wanted to use 2 Powerline adapters to the control box in the loft. I explained he only needed one as I had Powerline already in the house. He was amazed but appreciated the info.
Lets hope Fridays Sky man is open to some wider knowledge.
Andi.
Lets hope Fridays Sky man is open to some wider knowledge.
Andi.