So ive been screwed out of £1550! :(

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SENT OUT
1 bail 345kg - 495 pairs
3 bags 28kg each - 120 pairs (40 in each bag)

615 pair in total

RECIEVED BACK (all open out of original packing)
1 pallet 345kg - 402 (one week ago)
1 bag 22kg - 31 pairs (sent back one week later)
1 bag 31kg - 30 pairs (sent back one week later)
1 bag 37kg - 37 pairs (sent back one week later)

Still 115 pairs short!!

As you said, he really should have sorted his sums before telling you what he received back. According to him he received 6kg more back than he sent. His weights come in at 0.7kg per pair but your returned ones are heavier at .87kg. Funny that.

I'd be round to see him eye to eye. It's been long enough now he's had his chance.
 
Mr.E. said:
SENT OUT
1 bail 345kg - 495 pairs
3 bags 28kg each - 120 pairs (40 in each bag)

615 pair in total

RECIEVED BACK (all open out of original packing)
1 pallet 345kg - 402 (one week ago)
1 bag 22kg - 31 pairs (sent back one week later)
1 bag 31kg - 30 pairs (sent back one week later)
1 bag 37kg - 37 pairs (sent back one week later)

Still 115 pairs short!!

As you said, he really should have sorted his sums before telling you what he received back. According to him he received 6kg more back than he sent. His weights come in at 0.7kg per pair but your returned ones are heavier at .87kg. Funny that.

I'd be round to see him eye to eye. It's been long enough now he's had his chance.
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I know, his maths is terrible and so is his grammar and punctuation.
 
Shep_Cobain said:
I need to take action today on the phone. Im obviously first going to ask when i will receive the refund. I will then double check this with him and can set up the call to be recorded

....but i need to know what to ask like.... " youve already told me you have sold these on so i dont understand why this refund is taking so long "

and hope he responds with " yes, we had no problem sending these on "

Dont think... ahhh he wont be fooled by that... as cunning as he is with this ... he has no common sense as i ive realised over the phone.
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Did he tell you that he had sold them on or did you look at his ebay feed back and notice he had sold them on again??

Your question sounds fine to me thou I mean if you want a refund and he's even sold the items then why cant you have a refund??

Just a thought I guess that when he sold the items on he didnt sell 600 pairs again?? Just what "he says" you sent back?
 
Well he told me he had resold them and there was nothing wrong with the jeans i had sent back. Which i argued the toss and said how bad they were. I then noticed on his eBay feedback he has sold 600 pairs of jeans for £1500 and received positive feedback on 2nd June. So what he told me was true.
 
It will be hard for you to get anything back now as you have been strung along for so long already.

Forcing the issue of legal matters, trading standards etc is what should have been doing at the absolute beginning. Also, you MUST know what your talking about when making an arguement. If you know your facts you can counter argue over the phone and threaten legal matters.

This is where they eventually cave in. I got my monies fully returned, they paid postage also (which I demanded was done by special delivery).

I have dealt with this rubbish before on ebay with clothing that was not as described. Note to any would be buyers on the bay, dont bother buying clothes from businesses that claim there legit.
 
Cant i make up stuff that is legit but not true.

Like:

" I have spoken with small claims, trading standards, my solicitor and the Police and they said i am well within my rights for a full refund etc. " - just to scare him.

if he doesnt seemed phased by it then actually contact them? When he said about the jeans not fully coming back etc. i said its complete 'BS' and said i would be seeking legal advice and he said "well you have all my details so i look forward to hearing from you"
 
Shep_Cobain said:
" I have spoken with small claims, trading standards, my solicitor and the Police and they said i am well within my rights for a full refund etc. " - just to scare him.
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do that. Make him know you are not a mug and will take it all the way and he will incure extra legal costs etc etc etc
 
TheDean said:
now, then return once you have battered him down *verbally* into giving you a full refund. Remember, you will only accept a FULL refund now, otherwise it's off to court
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but what if he says no? what can i prove in court except that email with the breakdown of weight? and my word against his? Except i have receipt for courier return of jeans and no money back?

Should i not just phone him, try and get the £1200 and then if he tries fobbing me off go for the full refund?
 
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Shep_Cobain said:
So i should just phone him now? Even though he said he would be in touch (for the however many'eth time)
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Sorry Didnt mean to sound bad with what i said.

its just your been taken for a ride and you seem to be in the passenger seat watching the world go by .

Everything he says hes going to ring you he doesn't he trying to fob you off

Time to get the court or solicitor involved .
 
They only had the website up 11 weeks before you purchased this stuff.

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Be wary!!!

They could be 1 hit wonders who disappear after a short while. Get as much information as you can, including other names linked to this business.
 
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TheDean said:
Give him hell on the phone, if that fails to result in full refund get Solicitor involved...
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so just demand the £1200 back this week and say if i havent received by Thursday (my only day off) i will be seeking legal advice through my solicitor, and explain to him how ive spoke with Office of Fair Trading and Small claims whom have informed me i am entitled to the full refund.
 
Guess you ignored my post.

If you phone them and "say" you rang trading standards when you did not, they can ask "what did they say" or a number of any other questions and you basically have nothing solid or factual to say.

Know your rights, facts and what you can do before talking BS on the line. I'm 99% sure they can BS you more than you can. 70 days and you have not done this yet, the mind boggles.

/rant over.
 
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